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Customer Ratings & Reviews

Your price for this item is $39.99
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Customer reviews

Rating 4.1 out of 5 stars with 3280 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,279 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    No recording after trial

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase this if you don’t want to pay a subscription after the trial period. Once the trial ends, you lose all the features including the record features. You will only get live viewing and notifications. If you have a lot of traffic on your street, you will get bombarded with notifications but no video recording after trial. The connection has been a problem as well. You can not have multiple people looking at the same event at the same time as it will log you out of the app. The delay is horribly long. The video is not so bad and I love the audio.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Fordfamily,

      Thank you for taking the time to share your honest review. Your feedback will be provided to our development team.

      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first camera and we couldn't be happier. Does everything we wanted and more. Clear picture and sound and works with our android phones and Alexa and Fire tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Arlo cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Arlo cam ever I have the older models but I’m thinking of replacing all of them for this model it is great quality easy to connect to WiFi . The spot light is amazing and really nothing bad at all to say about this product

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 5 out of 5 stars

    All you need security camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is everything you'll need in a security camera. Great video/picture, motion detection, app and customer service. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo, the greatest

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security system of a purchase I’m happy with all the Solo attachments and solar panels that came with keeps My Home safe definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    My Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but batteries do not Last long before the need to recharge. Cannot get the animal detection to turn off. Hard to remove and put back camera. Wish they were manatized rathe than screw on to plate. Also placement outside is limited to your FIFi connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Limited motion detection range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, but disappointed in range of motion detection

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Real noce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really work good really clear view they really light up at night to make it safer when you go outside also I feel a lot better knowing they're up and safer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap, but gets the job done. Does exactly what we expected it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 2 out of 5 stars

    Good cameras bad subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not worth having to pay for to make them work. I will not succumb to the subscription world. Do not buy them. My old ones work properly 5 years old no subscriptions. Very torn on Arlo now

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Definitely is working for me.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use like 5 of this cameras all around my house and I’m not going to lie, it does take time in a month to charge especially if you have animals, vehicles, or people passing by in an area where it’s very busy. In my backyard I have two dogs who are always running around during the day. They definitely drain the cameras. But all it takes is a single charge that last around 3 to 4 house and it’s ready to go record for another month. I definitely don’t mind charging them, except for the one in the roof which I did end up getting the arlo solar panel and helps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture clarity and seamless easy steps loading to Wi-Fi. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Trash cameras

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is cool the app is pretty easy. But, my cameras were advertised to only need to be charged every 6 months. I’ve since stopped using them because I kept having to get up multiple times a week to charge them because they were near dead. It also sucks that you pay $300 for these cameras and they still make you purchase another plan on top of the cameras if you’d like to use the cameras as you intended when you purchased them. All you get is live feed so if something happens there’s no reason to even look at your cameras because they did get it.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Dandre,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Cheaper for a reason

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera doesn’t record without a paid subscription like other cameras do.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Arlo 4 camera essential pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. When armed motion detection does great at identifying movement. Each camera has spotlight, siren and speaker to talk through remotely.I rated value as excellent as it was 329$ on sale about 120$ off.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Gets the job done!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, install was easy. Picture quality is good. Planning to buy the solar attachment in order to reduce the need to charge cameras in high areas of traffic as charge lasts about 3-4 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Prolink Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear camera, downside is you have to take out camera to charge

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works without the Hub. Easy to install and nice video results

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 3 out of 5 stars

    Arlo camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, good night vision. The light is marginal. The only draw back if you don’t have it hard wired is the charging. You have to remove it from the mount, and when you put it back up you have to readjust it. Battery life is pretty good on this camera.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Ausexp,

      Thanks for your feedback. To not worry about recharging your Arlo camera, you may get an Arlo Solar Panel to maintain its battery level. For tips on how you can extend its battery life, please check this article : https://kb.arlo.com/291.

      Let us know if we can be of assistance with your Arlo system by contacting Arlo Support Team here : https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Cons mentioned:
    Connection
    Best Buy Employee

    Rated 1 out of 5 stars

    Be wary and monitor

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two other wired Arlo cameras and each of them pick up all motion and identify the differences between people, animal, vehicles and package. This camera would not consistently pick any motion let alone differentiate. Sometimes it wouldn’t even connect. I thought it was the location so I switch the camera and sure enough it worked fine. I would not recommend but maybe it was just a defect.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. If your Arlo Essential camera is not detecting motion as your other cameras, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us