Customer Ratings & Reviews

Beware! The app is terrible and customer support is zero help. I am returning these today - thank goodness I bought the geek squad protection. Bought them in January and had no problems until September. It started when I lost power and the cameras were having a hard time connecting back to WiFi once my internet was back up. This caused the batteries to drain fast and send me a notification to my phone EVERY 10 SECONDS that the battery was low. Only way to get it to stop was to delete the app. But then my email was still flooded with these notifications. Customer supports only solution was to take the cameras down and charge them and get them closer to the WiFi to connect again (I have a mesh WiFi system in my house so I have a strong signal no matter where they are) I did this the first time, then they went down again about a week ago even though my internet was fine. More annoying notifications so I took them down, charged them, put them back up and then started to receive no motion notifications!! In the middle of the night last night I received 65 notifications in five minutes that one of the cameras was low again. I deleted the app and am now looking for a replacement. The cameras worked great and had good quality video, but if the app doesn’t work properly, none of that matters.

I spent about a month researching the different brands of security cameras before deciding to go with Arlo. Overall, I'm pleased with the quality of these cameras, however there are a few glitches with the Arlo app that need resolved. For instance, sometimes the app will randomly completely log you out without notifying you. Meaning, if you don't know you've been logged out, you can go days without receiving movement notifications. Other than that - there is a feature where you can set up Activity Zones (so you only get notified if there is movement in that specific area). This is a really convenient feature, because before I set up the activity zones, I was receiving notifications every time a car drove past my house which was annoying. However, the activity zones are not as precise as they should be. I still receive notifications for movement if it's about a foot outside of the specified activity zone. Easy fix, just takes quite a bit of playing around with to get it perfect.

I've had a variety of different security cameras and apps. The image quality is outstanding and video captuer is excellent. Installation was simple and connectivity to my Wifi is great.

The quality is poor cause you loose connection and power fast. I have to recharge every week. When loose connection takes forever find the camera to conect it and set it up again.

Security cameras work awesome great video and sound

I love my cameras Easy to install and program cameras Gives me security when I’m not home Notify me of any motion Gives me peace of mind

After doing some research Arlo was the BEST security system. I’ve been using this for a little bit and not mad. Unlike other security systems it actually alerts you of what type of movement (e.g animal, person, vehicle) it’s easy to use and pretty easy to set up. However because I didn’t get the pro I don’t get “quality” license plates are easily blurred. Besides that I’m very happy. This with my ring security system gives me peace of mind especially with this sale. Also, the plan after your initial trial is only 9.99 which isn’t too bad. I do recommend this product but if money isn’t an issue I think getting the “pro” would be better.

This updated my base station and I was able to add 4 more cameras to monitor outside. I wish the neighbors cat would go home! Now I know.

Returned to upgrade to the Pro4. These still depend on a hard wired connection that older models had that caused shorts for us at one point. Pro4 has magnetic connection so no issues.

Excellent surveillance camera! The light on the camera really helps at night to see images more clearly and the quality is great for being only 1080!

Bought these cameras on sale at bestbuy for $100 off and they’re awesome! Good quality picture and easy to set up. Would highly recommended if you’re on a budget and you want some good cameras.

This is my first outdoor/indoor camera purchase and I am pleased with my purchase. The cameras were easy to install and easy to understand with the app. The videos are clear and detailed.

not only do these come with 3 full months FREE of service, BUT its only 10/mo for all the features the demo comes with or you can make it cheaper. its better then Ring. I have these up due to the fact my neighbors keep threatening to unalive my dogs. and they only go in the back yard to use the bathroom and come right back in. I will say I had to drive to the store to pick it up. FEDEX said it was delivered and it never was. I had a pre existing Camera up already and yeah - they never came to my front door or even up my road.

These camera's have a been a life saver for me. Protecting thr home and feeling secure when you are not home or at home is essential. Its not expensive and makes me feel safe

The picture and quality is great. The best features come from the Arlo Smart Subscription but even without these wireless cameras were so easy to install and super user friendly!!

The monthly subscription to access footage is not great when the cost of the devices is already high. Got a Eufy system instead without extra monthly subscription and local storage included and have been very happy.

I bought 3 for my home. They give good clean videos and give me a sense of security around my home. Immediately notify me when motion is detected whether a person or animal.

I love that I can adjust the sensitivity of motion sensor. This camera has clear video and audio works great. Slight lag at time but it’s not substantial to be alarming.

Camera works great for what I needed, easily instlled, little delay time from motion to time of alert. Like the fact you can zoom in and out,in both, live, and video mode.

So far I really like these cameras alot. The Battery life for me is very good so far. The front facing camera get used a lot so the battery drops faster then my other cameras. There are 2 or 3 cats who apparently think my front porch is their resting place so it gets triggered a lot at night. I like the fact that I don't need a base station but I'm wondering if having one would make it easier to reattach system to a different router. I have to re add all cameras back one at a time if I change routers. It's a pain to climb up and push the reset button then hold my phone in front of the camera to read the bar code :(