Customer Ratings & Reviews

Easy set up and works great for our needs. Love the spotlight feature.

Loyal Arlo user. Replaced original Arlo Pros. Great upgrade. Wish had changeable battery like previous gen cameras.

Bought two of them and they work as well as you’d expect from a wireless camera. Clear picture. Battery tends to die fairly quickly. But you can buy the solar panels to fix that.

works well and connected to my base station easily. disappointed the box didn't come with a charger, only a cable. also the battery pack is sealed so when the battery dies the whole unit needs to be discarded, not enviro friendly

I have two cases open now they can't seem to fix. The techs are nice but they have a dozen or so fixes and if they don't work you're out of luck. After you have this system you will learn the fixes. But your system may be down until you notice and perform them. And most of them cannot be done from the app so if you're not home your system will be down until you get home, the time you need it most in some cases. I have woken up several times to find it has been down all or most of the night. If the cameras are quiet I now go outside to see if they are working before I go to bed. I also have three open issues on their community page with no results. One has been entered as a "known issue". How much time do you have to constantly troubleshoot your system? If you are looking for a new hobby these may be good. The subscription cost more for cameras greater than five than it does cameras 1 to 5. The techs solutions for this was use two accounts and two email addresses. They have several similar fixes, band aids, for known issues. Another example: Arlo is a video business but the technical reply page only allows you to attach still shots not videos. So you need to send them to and separate email address and then reply to the given reply system to tell them they have mail. "it's a know issue" is their answer to this and many other issues. This seems to be an acceptable answer? Plus this system "processes" your videos remotely. Internet down, your system is down and the videos cannot be recovered. And there is a website to see when it is down, so don't put a protected by Arlo sign in your front window for the thieves to check when your system is down. This system is down or malfunctioning so much of the time I am loosing the $1200 I spent on it and buying one that is not remotely process based. They are great for wildlife but not security. I have called tech support 25+ times. Today was 50 minutes with no solution. So Arlo please don't respond " you would like to hear about it". I am tired of talking about it.

Love this product! It does exactly what I need at this time and gives me the security I need for my office! Quality is also great!

It's a hit or miss. When I first purchased it, it kept going offline on its own but not recently. It's also annoying that I need to remove the whole camera every time I want to charge the battery.

Live these cameras. I had them for 7 years and they are great. Just updated to newer spot light essential

Easy to install and the video is crisp and clear. The battery will last for a couple of months unless it's a high traffic area.

It says camera batteries are supposed to last for 6 months I just had the cameras for 3 weeks and already has to charge them. It seems weather plays a factor in the battery life It’s been between 47 degrees as low as - 26 below

The spotlight and speaker are great additions for this essential camera. A definite improvement over my old camera

This product is by far the best security cameras! Easy to set up and all around great picture! I am happy

I have a few of these and some of the older pro2 cameras. All are easy to setup, and control what they do. The only downfall is that I have 2 of the older bases, and these can’t connect to them. They work without a base however.

Unfortunately I was not able to connect my cameras. So very disappointed gave me a headache. These are for people that are more tech savvy then myself. So the cameras connect to your 2.4 wifi which is fine but you cell phone also has to be connected to 2.4 but my phone kept on connecting with the 5. Tried to change it in my wifi setting but it would let me. So at the end of it all I don't know how the cameras would have worked. I just got a ring and it connected instantly! I didn't have to do anything to the wifi.

We use it to monitor our animals and property when we’re gone and at night.

This is our 7th Arlo. We love this system, easy to use, great quality

These are the best. The battery life on these last so much longer. I am so happy with this purchase.

I bought the set of 3 cameras on June 27, 2023. 1 month later 1 of the cameras still won't keep a charge even though it's been attached to a charger the whole time. Best Buy told me to contact Arlo, they just keep having me change the settings, but nothing works. I won't be buying these cameras again.

The set up took forever and arlo support was useless.After i got it to work at our office i found the live video deed to be very delayed. Decided to return it.

Love Arlo. Dependable products. Great picture quality. Easy to install and great WiFi connectivity. Customer for life.