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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,281 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great security system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use security camera system! Great quality. Love the spot light effect for the night system. Only thing I wish that was different is the 5-7 second delay from the camera feed to your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great alternative to the doorbell. You can have more control over the angle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live these cameras. I had them for 7 years and they are great. Just updated to newer spot light essential

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great technology and easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high-quality camera. I installed this outdoors to watch my front porch. The video quality is excellent. The motion sensor works flawlessly. The light is bright enough to illuminate the immediate area. My one gripe is that Arlo's internet connection is a bit sluggish. There is an approximate 6-second delay on live video. Other that that, the install and everything else is easy! I love the geofencing automatic arm/disarm feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Security Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is by far the best security cameras! Easy to set up and all around great picture! I am happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add on camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with my Arlo 4 camera system so decided to purchase this as an add on. A little bulkier than my originals but same performance. Im pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The ARLO Essential Spotlight Camera In/Out Cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model from ARLO, the Essential Spotlight Camera Indoor/Outdoor Wire-Free 1080p, is a much better option for external home use than the older ARLO models and the ARLO-Q. The camera angle is wider and has significantly clearer image than other 1080p models have had, and it is not affected by heavy rainfall that other models have been. 5-Starts awesome and highly recommended!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set up difficult and slow feed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up took forever and arlo support was useless.After i got it to work at our office i found the live video deed to be very delayed. Decided to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo Cameras Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great, easy to install. The picture quality is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Arlo Essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd Arlo Essential Spotlight Camera. We use these as baby monitors & works almost flawlessly. On occasion, we will have to reset the device & reconnect to the hub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night vision

    Rated 5 out of 5 stars

    Great outdoor wireless security cameras.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo outdoor cameras were easy to setup. Night vision is really good, cameras have sensor light as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo Essential Spotlight Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that assisted me was very helpful. He helped me decide which camera to get and was able to answer my questions about it too. It was easy to install and it working fine.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera, read before buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great camera. The information on the site with the details on the camera are very accurate except for one. Battery life. Yes it’s great it is wireless, but 6 months battery life? Yeah I don’t think so. I have to recharge this bad boy every 5 days to a week. But they do offer the solar panel (sold separately) to help with this issue. (How convenient) lol. But it’s a good camera all in all.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Avoid Arlo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo is slow and unreliable. Ring is practically immediate, clear, and accurate. Avoid Arlo.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the set of 3 cameras on June 27, 2023. 1 month later 1 of the cameras still won't keep a charge even though it's been attached to a charger the whole time. Best Buy told me to contact Arlo, they just keep having me change the settings, but nothing works. I won't be buying these cameras again.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Deborah,

      We want to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Arlo Camera. The battery life is still holding on for about a month now but I don’t have a lot of traffic in that area so that’s probably why the battery is still holding on - I’m sure! It describes its objects as a person, an animal or a vehicle. Really neat! The only thing I don’t like, the battery is not removable! You have to take down and plug entire camera in to recharge. But it’s a nice camera. Worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the product quickly from Best Buy. Everything was together and directions were clear and easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best. The battery life on these last so much longer. I am so happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Night vision
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very Impressive Camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Essential Spotlight Camera Bottom Line Up Front: This is an excellent wireless (Wi-Fi) battery-powered security camera with very good resolution that works well during the day and through the night with motion detection. The spotlight improves nighttime operation by providing a bit more light. (During the first night of operation, the motion-detection captured a family of Florida Black Bears in my front yard!) Because this is a wireless security camera system, you’ll need a strong Wi-Fi signal in the 2.4GHz band. The charging port is on the bottom of the camera to keep water out. To utilize the system's full capabilities, you must subscribe to an extra cost Arlo Smart Plan. The camera is available in either white or black. What’s in the box: Camera (of course), 12-inch USB-A power cord; Adjustable Indoor/Outdoor Short Mount with three mounting screws; quick start guide Set-up: You can set up the camera(s) with either the Arlo app for your smart phone or your desktop computer. I think it’s easier on the smartphone since that’s where you will receive your notifications. Setup takes around 10 minutes using your smart phone (which is how I did it) and a few more minutes to install the mount. Compatibility: If you already have an Arlo security camera system, this will work with the following Arlo gateways: VMB4000 VMB4500 VMB4540 VMB5000. If you don’t have one of these gateways, you can connect directly to your Wi-Fi router. (See the Arlo website – Arlo.com.) It will also work with Apple Watch; Google Home Hub; Amazon Alexa but I don’t have any of these so I didn’t explore operations with them. Mounting: NOTE: This camera does NOT have the magnetic mounting circle that was present on older models. This camera has three options for mounts: The Adjustable Indoor/Outdoor Short Mount (It’s about 2 inches high and it comes in the package); or, as optional addition cost options, you can get the Outdoor Security Mount (4.8 inches tall and 2.3 inches wide) or an Outdoor Mount ( 2 inches tall). I used the Outdoor Security Mount because it provides a bit more stand-off from the mounting surface. Battery Life: Arlo advertises six months for this model saying the six month figure is based on camera usage of 4000 seconds per month, 30 seconds per stream, and 2/3 day operations and 1/3 night events split. “Your mileage may vary” depending on many factors such as how you set the camera up, how often it’s triggered and the temperature of the environment where you will use it. If you need a longer battery life, Arlo says its Essential XL Spotlight Camera will provide 1 year of operation between charges. NOTE: You can use the battery charger from other older Arlo systems if you have one. I plan to purchase an Arlo solar panel to keep it charged all the time. PROS • Excellent resolution and field of view (130 degrees) • Very good night operation with the spotlight • Easy set up • Video can be saved to your smart phone • Two-way audio • Built-in siren CONS • The included charging cord is only 12-inches long (tip-to-tip) which my experience shows is too short. (I use a longer charging cord and AC adapter that came with a spare battery for my older Arlo Pro 2 camera package and it seems to work fine.) • To charge the battery, you must either take the camera indoors and plug in the charging adapter OR buy a solar cell (at additional cost) for continuous operation. • It does not offer Foresight (e.g., capturing 3 seconds of activity prior to activation). • To take full advantage of the camera’s capabilities (high resolution recording, 30-day video cloud storage, identification of activity as vehicle, person, animal or package delivery, restrict motion sensing to limited areas to reduce alerts, and e911) you have to subscribe to an Arlo Smart Plan (starting at $2.99/month for one camera or $9.99 for up to five cameras). If you chose not to subscribe after your initial 90-day free trial, you can only live stream and receive general motion notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product and no complaints at all. Good for your buck:)

    I would recommend this to a friend