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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3280 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,279 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo home monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo camera. Works as it should. Easy to use. Good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera, great brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Heavier than the other cameras due to the spotlight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second camera I buy for my sons apartment. The reason I bought a second camera was because of the price. Great value and great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Arlo Security Camera available. Sure the neeer models offer better clarity but if you read the specs the weather temperature is lower with the essential than the pro 4. Now im not saying thats any which one is actually better. The point im getting across is that the specs here and the onrs on the Arlo website are different so how can you tell what’s actually better. So i chose the essential and its performance is great and for the cost its a no brainer. Make sure to buy them one by onr because you pay a little extra buying a three pack. Just do the math.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have no clue about electronics so when I say a 3year old can manage this and put it to use I'm not kidding it's so well worth the money I love it nobody passes my house without us knowing clear pik I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xfinity problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Arlo brand. That being said, still having trouble connecting these cameras. These were bought for my parents lake property and while I am sure they work great, they can only be connected to a 2.4 wifi connection. Well there is no way to choose between the 2.4 and 5 on the router. Still trying to deal with xfinity on how to correct this.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A fantastic security camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another camera , and the store was out of that item that I wanted , they made sure I'd get one and shipped it to my front door two days later. This Arlo set up is amazing, easy set up and crystal clear photos/ video's

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Essential Spotlight Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not impressed with these cameras when you zoom them up you can not get a clear picture of anything past 25 feet it starts getting very distorted and can't make out who the person is . they work well up close 25 feet or less. I would not buy these cameras again .

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi MrNotImpressed,

      Thanks for your feedback. Here's an article that you may check to learn how you can optimize the image quality of your Arlo camera : https://kb.arlo.com/1179147/.

      If you need assistance in checking the setup and settings of your Arlo system, please contact support here : https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 5 out of 5 stars

    Great camera with built in light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works great in the dark with the built in led light

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Overall, very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera, good quality, just a small live feed delay

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use / Accessible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is easy to set up and keeps our home safe. You can download the arlo app and check in on your property at any time from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality camera for home security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for home security...works like a charm...Arlo Secure subscription definitely worth it for object recognition...highly recommended!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for a year they went out exactly a few days after warranty, not recommended

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo essential camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad camera for the price. I saw it for way less on Amazon,but showed it to the Best Buy employee and price matched it.I would recommend this camera

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras perform well, easy to install..good value.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected for this price. I shouldve stated with cheap amazon cameras. Very hard to get to sync with internet

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Rocky,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has very good quality during the day and night. The good thing is we can communicate two ways through the camera. Money is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a little research before i decided to get this additional camera. after pondering on this decision. i ended buying. WOW. very impressive and worth the price. well done Arlo. highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quality picture and sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cameras to monitor my elderly grandparents and ensure their safety. The picture is so clear and the clip lengths go until motion has stopped. By far the best camera investment we have made. So happy!

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, I honestly didn’t see the reason to purchase the Arlo pros if this one’s look spectacular. They are super responsive and detect any movement on time.

    I would recommend this to a friend