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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,281 reviews
  • Rated 5 out of 5 stars

    great camera, great brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Heavier than the other cameras due to the spotlight.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have no clue about electronics so when I say a 3year old can manage this and put it to use I'm not kidding it's so well worth the money I love it nobody passes my house without us knowing clear pik I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xfinity problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Arlo brand. That being said, still having trouble connecting these cameras. These were bought for my parents lake property and while I am sure they work great, they can only be connected to a 2.4 wifi connection. Well there is no way to choose between the 2.4 and 5 on the router. Still trying to deal with xfinity on how to correct this.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A fantastic security camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another camera , and the store was out of that item that I wanted , they made sure I'd get one and shipped it to my front door two days later. This Arlo set up is amazing, easy set up and crystal clear photos/ video's

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Security Camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the Arlo Essential Spotlight Camera. It does everything it's supposed to. There's only one downside to it. It can only operate on a 2.4 ghz Wi-Fi network, so if you don't have this, or don't know how to switch your router accordingly, you will run into problems with the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera with built in light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works great in the dark with the built in led light

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Essential Spotlight Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not impressed with these cameras when you zoom them up you can not get a clear picture of anything past 25 feet it starts getting very distorted and can't make out who the person is . they work well up close 25 feet or less. I would not buy these cameras again .

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi MrNotImpressed,

      Thanks for your feedback. Here's an article that you may check to learn how you can optimize the image quality of your Arlo camera : https://kb.arlo.com/1179147/.

      If you need assistance in checking the setup and settings of your Arlo system, please contact support here : https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Overall, very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera, good quality, just a small live feed delay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Arlo Security Camera available. Sure the neeer models offer better clarity but if you read the specs the weather temperature is lower with the essential than the pro 4. Now im not saying thats any which one is actually better. The point im getting across is that the specs here and the onrs on the Arlo website are different so how can you tell what’s actually better. So i chose the essential and its performance is great and for the cost its a no brainer. Make sure to buy them one by onr because you pay a little extra buying a three pack. Just do the math.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hidden software subscription fees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has a hidden fee. You need to pay $200/ two year subscription for software updates. This is in top of the subscription for the app and home Protection fees. I didn't like this hidden fee, so u returned it

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras perform well, easy to install..good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second camera I buy for my sons apartment. The reason I bought a second camera was because of the price. Great value and great product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quality picture and sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cameras to monitor my elderly grandparents and ensure their safety. The picture is so clear and the clip lengths go until motion has stopped. By far the best camera investment we have made. So happy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a little research before i decided to get this additional camera. after pondering on this decision. i ended buying. WOW. very impressive and worth the price. well done Arlo. highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, loving the spotlight that turns on via motion. I like the 2-way radio and the easiness of installation. Would love to have a home monitor for Arlo when I’m at home and want to check the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality videos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have seen the quality of the videos in different lighting situations and in every single one the image is sharp, the sensitivity for the motion is great too, nothing moves through the area without being recorded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Essential Spotlight Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the Arlo Pro 2 system and wanted one more camera to add to the system. This camera is the ideal one to add because of the Spotlight. Easy to hook up outside, easy to add to the current Arlo system.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Audio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is not loud and the battery dies in two days. So if you like once a week or twice climbing roof or fence to charge it the it’s good the siren loud on phone but in real life you question where it comes from. I took back the Swann last week will return this as well.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello MrEyes,

      Thanks for sharing your feedback with us. For tips on how you can extend the battery life of your Arlo camera, please check this link : https://kb.arlo.com/291/.

      To further assist you with the other concern that you mentioned above, please contact support at https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent but I don’t think the batteries last long at all. They state 3-6 months in between charges and I have to charge about every WEEK. And there is a big delay in what’s happening and when I get a notice. A person could be inside my house before I would get a warning.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not even a year and they failed,

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of them. Less than a year later, one after the other stopped working. The electronics or the battery did not withstand the outdoor .

    No, I would not recommend this to a friend