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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 3,281 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Floodlight Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my parents and installed it a few days ago and it's worked perfectly since then. It's not that difficult to install or set up. Works just as I wanted it to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quick and easy with app

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a fully wireless security camera is great. Set up was quick and easy with app. There are some nice features built into the app such as custom framing and alert zones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Essential Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works very well and I really like the spotlight feature. The picture clarity is fantastic. The charging time seems to take a long time and sometimes has to be plugged in numerous times before the charging is successful. Overall the item is well priced and a very efficient product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras go off line from time to time however it’s a great tool to have and the picture clarity is decent and simple to use and easy to monitor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent camera for monitoring w/no power access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up link. it took several tries to link it to my network.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good wireless set up

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally like the Arlo system, the battery will last long only if there is low traffic, I like the light on the camera it acts as a mini flood light. If you don't get a skin for a camera that is exposed to the elements it may get water in them. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A GREAT BUY!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a GREAT buy!! Easy to set up and get started.My grandson who is 14 set my cameras up easily and they are amazing. I would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo camera security system!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up where I wanted them, just download there app. From there it all went seamlessly. They all work great. Just wish it had 24 hour monitoring feom a home computer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Security Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sensitive and I didn't realize that before I left for a trip. You can set it to be less sensitive. The battery went dead in a short amount of time since it was turning on so often, so it didn't work for our whole trip. Sad.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Sleek and Elegant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Look. Sleek, easy to install, and elegant. I like and dislike the wireless part, just dislike having to get a letter to lower the camera and charge it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy Setup and Perfect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and is perfect for home security. The detail of the camera quality is great and the 2 way audio works better than previous versions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo Essential Security Cameras 3-pack

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable. Simple to setup and use. Easy to add, remove or re-add cameras. The app is easy to use with these security cameras. Would highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Cloud storage

    Rated 1 out of 5 stars

    Worthless camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about arlo this camera is worthless if you dont subscribe to there cloud storage, after trail end in 3 months it will stops recording locally. peice of garbage, just like everything arlo makes.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi UnhappyCustomer,

      Thanks for taking to time to write a review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Smart Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      For further assistance, contact our support team at https://support.arlo.com. Our team will be more than happy to help you out. We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Perfect protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy to install, and was easy to add to the Pro 3 kit we bought. As we needed one more camera. Gives us piece of mind that our home and family are safe !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the Arlo Package

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these cameras for some time and they continue to perform flawlessly. the picture quality and sound are great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Wireless HD Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Arlo cameras for years. Easy setup, Apps works great on iphone, notification pop never fail to alert. Another great one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to our existing program. So thrilled with Arlo and the security it provides. It is easy to install and the quality of the product and the images is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great deal on some good cameras. Reasonably easy to setup and are using the 3 month free trial and will most likely subscribe to their service.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Essential camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product when you have poor internet service. Would prefer higher resolution but my internet would not support

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t buy. Six month battery is a few days IRL.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible battery. Six months translates to roughly 3-3 days. I have adjusted every single setting. I’m a few days past the 15 day return, so I’m hoping Arlo will replace this crap.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team