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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,281 reviews
  • Pros mentioned:
    Camera quality, Setup

    Rated 1 out of 5 stars

    Installation Issue with Mesh Router Sync.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is well made and of good quality. The installation process is pretty straight forward. Unfortunately, the camera would not sync with my Deco mesh router. I had to return the device for a refund. Information about the device pre-purchase suggests that it sometimes has difficulty with some types of routers including mesh. Can't comment of the quality since I never got to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New to wi fi cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is user friendly for some one who is some what tech savy Pictures are good. The essential cameras are great because no base is necessary

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old Arlo Legacy cameras with these and they work much better. The clarity is greatly improved and they offer more features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a very reliable product.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item failed less than 6 months after it was purchased and not returnable because it is past the 15 day window, and was bought from BestBuy and not directly from Arlo. Not a very reliable product. Very disappointed!!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good product 10/10 would recommend. Video comes out real clear an was super helpful since I was out of state an got all alerts of any movement.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well I needed an additional fill in camera, this did the job. Set up was simple took about 5 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ..the spotlight is cool and useful for the dark field behind my house..definitely going to purchase more to add to my system this is my 3rd one

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    clear picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well for at home but not for more remote area maybe just needed more smarts to connect only connects to one phone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    wont work well with weak wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a weak wifi the batteries die faster. and then you always have to get them down to charge more often. and then they would not charge anymore, not shure why. I did like them .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo essential spotlight purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! I purchased 6 more camera’s to go along with the four camera’s that I currently have and am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eyes open!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fun seeing animals and people tripping camera. My husband and I not to happy with the fact installers only put 1 out of 3 screws in brick to hold them he is afraid one my fall off soon and we compained to geek squad 2 days ago still no response!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    bad battery

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was OK until the battery stopped working. I'm stumped and don't know what to do

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, nice to be alerted when it detects something. Able to adjust settings to what you prefer

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlo camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't work , camara say when is full charge , you.need to recharge ofter six moths and is not true every two weeks needs to be recharge , im not happy with this product

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Camera,

      Thanks for sharing your feedback. We want to mention that the Arlo Essential Spotlight camera's battery life approximately lasts up to 6 months with average use. For tips on how you can extend the battery life of your Arlo camera, please check this article : https://kb.arlo.com/291.

      If you need further assistance, contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Essential Camera was a great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except for a minor glitch yesterday, our Arlo Essential security camera is working quietly and efficiently.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Batteries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these to replace our old cameras which were wired. We were told the batteries last long 3-4 months but we found if all the alerts are on the batteries only last a couple of weeks not so good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Floodlight Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it a few days ago and it's worked perfectly since then. It's not that difficult to install or set up. Works just as I wanted it to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Very Useful When I Leave The House & I Can See Who Comes And When I Get Packages I Can Speak To Them And Tell Them To Move It Somewhere Else

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this, this camera will stop recording in the app til you turn off and back on this happen almost everyday and battery do not last 6 months but about 5-10 days

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi John,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlo Spotlight Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just like the other Arlos I've purchased, the battery on this died veryt quickly. After fully charging this, I mounted it and the battery was dead after 6 days.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team