Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,281 reviews
  • Rated 3 out of 5 stars

    Good, but...

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good camera, can connect directly to the wi-fi, have a spotlight and 2-way sound, but you cannot save any video without a paid account, what was possible with older versions even with just 7 days storage. This version have a small arm to hold the camera on the wall (I think because the inside components) that keep the camera far from the wall, while older versions has a magnetic "half sphere" that keep the camera very near the wall. It is not the best resolution but it is ok if you don't want to see small details on the image.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo spotlight camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient. Solar panels make these cameras easy to place anywhere around the property.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Dont buy thisb

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Baterry dies every 3 days does not hold 60 days like they say its very anoying

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Tiago,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera. I can hear from pretty far away. The picture quality is great. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it today it went on sale so I grabbed the deal .The camera works very well very satisfyed with it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my Arlo cameras only downside is I didn't know that the Essential had a subscription required or your video doesn't save.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I would recommend this to my mother.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand. This is an ad on camera to my original system. The video quality and sound quality are unmatched.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Below average

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this “camera” in December of 2020. I’ve had nothing but issues with it. It constantly fails to respond, record, notify even though it has full reception. I wouldn’t recommend this product to my worse enemy.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello ijdk,
      Thank you for taking the time share your experience with the Arlo Essential Spotlight Camera. Our team would like to further investigate why your Arlo camera fails to respond, record and notify you since you've purchased the system. Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review, email address linked to your Arlo account and your contact number. We look forward to hearing back from you.
      Best Regards,
      Arlo Team
      ^KN

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Small but powerful.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera day or night. Lags a little, but it’s still an excellent outdoor security camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgraded Arlo cameras.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded the Arlo solar cameras to the newer version. Have always been happy with them. So happy to protect our home.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    No 1800 number

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not evaluate the system, would never hook to wifi. No 1800 number, terrible customer service. Geek Squad no help, didn't have the expertise.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great little camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am familiar with Arlo cameras and this one did not disappoint. The option to be able to see color at night is a nice touch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price, great quality.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, a battery that last what you need to. Quality could improve a bit, only inconvenience it's the 3 second recording delay, if needed it would not record instant sometimes important situations.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera that provides security to our home….easy to use as monitor and audio clear

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Essential

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. I especially like the camera's ability to differentiate between animals and humans.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good security camera

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. it does what it ssupposed to. Didnt realize at first ubcamt set to record 24/7 with this model arlo camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Essential spotlight camera

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had previously purchased a different brand and took those back and got the Arlo and that was the best choice as love these

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    works amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product! One must have it, works great! Clear in the day and in the night.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy and great picture

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and was connected in less than 3 minutes from when I took it out of the box and I’m not tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Reliable product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend. My family feels safe. The cameras are reliable, clear and effective. Love this product.

    I would recommend this to a friend