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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 3,281 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Better than Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery was didn't last too long for full charge. The face capture was clear on the video.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Enduser,

      Thanks for sharing your Arlo Essential Spotlight camera experience. We want to let you know that there could be few different contributing factors as to why your camera drains its battery life quicker than expected. For tips on how you can extend its battery life, see details here : https://kb.arlo.com/291/.

      To help you investigate it, please contact support here : https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Reliable and affordable alternative to Ring

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on Arlo and all my properties and am happy with the quality and range.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t bother. Get a wired system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They batteries ran out in 2 weeks. Even if they lasted 6 months. You’d have to take them down and charge them. Total pain in the butt.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Armo cámaras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gets this cámaras and like 3 months that thing don’t work no more battery die we charge good for 2 days

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Kary Ana,

      Thank you for your review.

      We like to work with you to address the concern about the battery dying after 3 months you shared . Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team

  • Rated 4 out of 5 stars

    Arlo Essential Spotlight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the Arlo Essential Spotlight Camera system we recently purchased. I provided 4 stars because I've had some issues with the cameras picking up motion in all the active zones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cámara , good quality , Arlo merbership is only $10 per month for unlimited Cloud storage

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Piece of cake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to install. Love the Geofence option

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy peezy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. You should xpect to subscribe to the cloud service

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlo essential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend to anyone friend. This camera was cheaper made and is difficult to charge having to use a USB. Not able to remove battery

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi MyArlopro3,

      Thanks for sharing your feedback with us. We would like to further assist you and ensure that your settings are configured to meet your expectations. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Wortless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find a charger for them stop working after 3 days

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Nice little camera.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this Arlo. One thing to know is that if there is an outage at your house and your Arlo goes down and you have to call the service dept, you have to pay for a one time or annual fee to get the updates to get it back on line. But we like the ability to turn it on and off and the ability to look at recordings when cars drive up to make sure we know who was there when we are not home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.... the camera grabs everything from people,packages,vehicles and animals

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They die to quick if there is a lot of movement it last about 2 days

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera dosen't hold charge for more than a week even when unarmed. Box claims 6 months of battery life and I can't get a full week.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi TroyB,

      Thank you for taking the time to share your Arlo Essential Spotlight Camera experience. We recommend checking these tips on extending your Arlo Essential Spotlight Camera's battery detailed here: https://kb.arlo.com/291.

      For further assistance or information on addressing why your Arlo camera is not meeting the expected battery life, please navigate to Settings > Support in the Arlo App for service options available to you.

      Best Regards,
      Arlo Team

  • Pros mentioned:
    Camera quality, Motion detection, Night vision
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Wireless Battery Powered 1080P Security Camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera offers easy installation with a completely wireless design. No external power required. The included rechargeable battery is estimated to last 6 month between charges! It measures a trim 3.5” x 2” X 3” and only weighs 3/4 lb. I was thrilled with the sharp, clear 1080P video quality. I view this camera both on my Google Home and my Alexa Show. It even sends alerts to my Apple Watch! This is my only security camera that produces a color image at night. The camera senses motion up to 23 feet. This covers my driveway completely, so I am immediately alerted to visitors on foot or in their car as they enter our yard. This camera has a built-in spot light, which can be activated by action. It also features 2-way voice between the person watching the phone, Google Home or Alexa Show, and the person being captured by the camera. It actually has a built-in microphone and speaker. The voice is clear, helped by built-in noise cancellation. An optional solar panel is available to keep the camera battery charged, so you never have to use the included battery charging cable. This is a very smart option, as it makes the camera completely maintenance free. CONCLUSION: I use several security camera manufacturers’ cameras inside and outside of my house. Most require 120 Volt AC power. I use this camera on the side of the house that has no power available. It is the perfect camera for this application. In fact, this weather resistant camera works so well & lasts so long on it’s battery, that I plan to buy several more Arlo Essential cameras for outside viewing. I highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Skip this purchase and upgrade to another model

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time on buying this. The battery needs recharging often and you don't get alerts on this model.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jackson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with this camera, Frothecamera to the app its super easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive and not worth it. Battery died within two days.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Mendoza90,

      Thank you for taking the time to share your Arlo Essential Spotlight Camera experience. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues. This camera has very clear video and audio sounds clear from 50 feet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice cameras so I purchased 4 more of this brand they work well easy to add to existing system.

    I would recommend this to a friend