Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,281 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Meh…

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery died within 24h. Not worth it. Get a wired system.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    More Security from Arlo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a 3rd camera for security, Arlo is the BEST!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are the best! We have a large property and have 9 of these. They work great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo cameras

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good I would recommend it.Its very easy to set it up and very useful to have it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Lil Camera

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new camera. Pictures are very clear and I like that it picks up voices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little cameras

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are awesome. Easy setup and mounting was also a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera i really suggest it and it record in full HD

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera especially with the color night vision. The motion sensors are awesome as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camara

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of adding to existing system great resolution and quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Essential Spotlight Camera is a nice upgrade to Arlo Pro 2 Camera

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo Essential may not be used as an outside camer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera in March 18, 2023 moving forward April 21, 2023 camera went offline and now is defective. So annoyed because my car has been vandalized before and having this camera made it more difficult for the person to continue with vandalized my vehicle. I'm waiting on a replacement from Arlo.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Guadalupe,

      Thank you for your review. We are sorry to hear that your car was vandalized. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. Happy to hear our support team is on it but If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Single

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added on to our other Arlo cameras. Arlo works great! Very happy with our purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo cameras

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd set of Arlo camera and solar panels and I’m still getting camera on the side needs charging. This set is only 3 weeks old

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not the business

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, live feed is behind about 5 secs, even with solar panel battery still only last about a day so I have to delete motion

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Great,

      Thanks for taking the time in writing your feedback about the Arlo Essential Spotlight camera.
      We would like to learn more about the trouble that you are experiencing with your Arlo system and assist you further. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great pictures

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras. Great pictures so clear.you can see everything so nice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Does the job. Added this one to a few older models. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo cameras

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first cameras. I’m completely happy with them.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DO NOT BUY THIS CAMERA

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BATTERY WILL LAST'S ONLY 1 WEEK ON A FULL CHARGE. THE INSTRUCTIONS STATE THE BATTERY WILL LAST FOR 6 MONTH'S. DO NOT BUY THIS CAMERA.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you for taking the time to share your Arlo Essential Spotlight Camera experience. The Arlo Essential Spotlight Camera come with an integrated battery that lasts six months without charging. This is based on usage of 4000 seconds per month, 30 seconds per stream, and day/night event splits of 2:1. Battery lifespan varies with device settings, use, activity captured, and environmental factors. Check out this article for tips on extending your Arlo Essential Spotlight Camera's battery life: https://kb.arlo.com/291 Please reach out to our Support team if need additional assistance by visiting https://www.arlo.com/en-US/support/ and selecting one of the preferred options to reach our team.
      ^KN

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth the purchase

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made. Clear audio. Love that’s it’s small it’s not noticeable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery Life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this camera is not good. I had to recharge it twice within a month.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Yoly,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team