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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,281 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good camera system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Essential Spotlight Cameras (3 cameras) wireless system. Cameras were easy to install. Very happy with the system and App so far. Easy to work with and navigate. Recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Two of these three will NOT hold a charge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had one Essential that we thought was great. Two of these three will NOT hold a charge. We will be returning them to exchange for some that will hopefully hold a charge.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Maureen,

      Thank you for taking the time to share your feedback. We would appreciate the opportunity to work with you to address the concerns you shared above. Please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team may follow up with you directly. We appreciate your patience and understanding.

      Thank you,
      Arlo Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo Security Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a first time security camera for my home. Easy to set up. The app is very easy to navigate and use once you get use to it. May consider upgrading to the 4K version in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Batterie

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batterie doesn’t last long, you have to unplug the cameras every 5 days to charge them. Make sure not to install them at a decent height.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Jhoel,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Great system or stand alone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera great price I have several arlo cameras and have been glad with some of the stuff I’ve caught on them

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great to watch your house and to watch your pets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for watching my chicken coop and watching my new hens grow and keeping eye on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product and no complaints at all. Good for your buck:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly impressed with performance. I feel more secure hearing the notification sound if someone or animal is on my property,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera!!!! Easy to use and customizable options make this camera wonderful! Great battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Motion detection

    Rated 5 out of 5 stars

    Meets my needs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to monitor. Picks up even small movements and accurately identifies what is seen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy of use fast setup good pic quality and video is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $80 and a great deal. Light could be brighter to illuminate more area but it’s a solid camera if you have arlo as your platform.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Best Arlo so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a few Arlo devices and the quality and response on these have been the best. The WiFi connectivity is very strong, through multiple walls and long distances. Base station only makes it better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You need smarthub!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Notes should mention you cannot use this camera without a smart hub. i went into the store and the rep told me I would be able to use this along with my floodlight, unfortunately I had to return this camera and get a two pack camera with the smarthub.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras and very easy to set up. Great app to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Product quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo was easy to install and is of great quality. Picture is of great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason it’s getting 4 stars is cause the set up process wasn’t the easiest. Once I finally got it paired up to the WiFi and everything I haven’t had any problems, great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it about a month ago and it was really easy to install and set up . Battery last about 1 month on medium settings

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to install. Great picture quality. I couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adds piece of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it to monitor our animals and property when we’re gone and at night.

    I would recommend this to a friend