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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,281 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo camaras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality cámaras, microphone is clear, you can talk and hear people. Make sure you buy a WiFI extender otherwise the battery is going to die faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I have ever made! I love it. I would definitely recommend this to others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the pricr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, worth the price and value oriented

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Easy to mount and setup. Picture quality is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, excellent, excellent!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, excellent, excellent product and shopping experience!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Not bad at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read good things about these seems to be legit clear picture easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras and quality and good customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security system, Arlo, essential spotlight 4 camera, is a great product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this product. Inferior to the pro in picture quality, video and alert lag and the battery life is poor. Considering the fact that you have to physically remove the device from the wall to charge, the battery life is by far the most limiting factor on this device. Spend the extra money for a pro kit or buy another brand. This is the third Arlo product I have owned and seriously considering going to other brands after this.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Sylvester,

      Thanks for your feedback. Here's an article that you may check to learn how you can optimize the image quality of your camera : https://kb.arlo.com/1179147/. For tips on how you can extend the battery life of your camera, see details here : https://kb.arlo.com/291/.

      To further assist you with the other concerns mentioned above, please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Rated 5 out of 5 stars

    Keeping track.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These give us a feeling of security. We are happy with the ease of use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not able to program

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS UNABLE TO PROGRAM THE CAMARA, NOT EASY TO. Needs to be more friendly

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Elizabeth

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and operate. The two issues are the lifespan of one of the cameras and that is is very sensitive to everything (motion).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them! Highly recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our Arlo cameras! Really does give you peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera system spot light works great strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lady J

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a house this is the idea security cameras to buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em. Easy to setup & very satisfied with the result.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Easy to use. Quality pictures and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I Needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for extra security. They have great night view

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set and surveillance. Sound and recording are good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night vision

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and shiws everything at night times

    I would recommend this to a friend