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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,281 reviews
  • Rated 5 out of 5 stars

    GOOD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for security, is necesary for home because i check my things

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Great use for indoor or outdoor. Easy to charge

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    It’s OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are decent. Lag time for live view is slow by 1-2 seconds. Battery life is average.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlow

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried three security cameras from Best buy. This was the most expensive and by far the lowest of quality. Setup is pretty simple, but it takes forever to get the camera to connect and stream to my phone (the others took only a few seconds). Once your Arlo smart trial ends, you can't save live videos to your phones storage (seriously?). Now that my Arlo smart trial has ended, the camera never alerts me of any motion (I live in a condo so I know there are people walking by). The thing that made me post this review is I now get email after email (email notifications have always been disabled) that I need to charge my battery. I don't really feel the need to charge it since it no longer works or provides motion alerts, but my camera insists on harassing me via my email that I never asked Arlo to use to notify me. I even changed my email and it still continues alerting the same address. I would recommend ANY other brand than Arlo.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good video quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the video but one downside to these cameras is the battery life doesn’t last much before you have to charge again.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    2nd Arlo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the previous Arlo, easy setup. This one doesn’t have the same battery life as my first, so I’ll just adjust it’s armed time. I’ve bought the skins you can cover them with when outdoors. I do like these cameras. Just wish the base stations were in stock because I would like to use them with HomeKit and Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it ...it does the work as we need.. i recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing who and when people approach ahead of time, what is going on when not at home and finally what the dogs are doing while I am away. Easy to handle, charge and review footage. I have 8 camera's inside and outside watching over my personal belongings. Adding or deleting is simple. If I am able to work anyone can. I would recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cameras. I like when the lights come on in the dark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera helps when away from hoy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Feel more safe and secure at home.and away from home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great add on camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on camera to my base station. I really like the Arlo system. Easy to set and use the app. I would buy Arlo products again

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had Arlo cameras, and this was a purchase to add more to my existing set up. They work perfectly together. however, after the free trail you will need to purchase an agreement with Arlo, or they will not take pictures on your phone. They just notify you of activity.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only use if pay for device after 3 months…. Ok during the 3 months … battery life doesn’t last more THan a week or less

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good camera, not what I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good camera, I wanted to use it with my hotspot on my phone, that didn't work.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, but i have a problem, usually they get disconnected from internet , it is important to record 24 hrs its a security camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great camera the only thing is the charge cord is fragile and doesn’t last

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Home cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear cameras. Easy to use, and the price was right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for my driveway, 1080p is perfectly clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loveee it so much that I had to buy more of them..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Catch them slacking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take a look around with the Arlo security camera!!

    I would recommend this to a friend