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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,281 reviews
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible still trying to set it up, i have great wifi and it says to connect everything with 2.4ghz, app has a lot of difficulty finding devices and it the very few times it does app says there's no updates and won't work If i could return it i would but since the store didn't have any it was a special order recommended by an employee

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Elvenesh,

      Thank you for your time in leaving us your feedback about your Arlo Essential Spotlight camera experience. To troubleshoot your camera not able to discover, please check this article : https://kb.arlo.com/000062406.

      To assist you further, contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst Arlo camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Arlo 2 system that I bought 4-5 years ago and it has worked fine. I added this camera but I’ll have to remove it. It will not record if you don’t have a subscription and even with a subscription the battery runs out even with a solar panel. I give it 1 star. Arlo failed miserably on this one.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for sharing your review. The Arlo Solar Panel is meant to keep your camera charged, not to charge it from low to full battery. To help troubleshoot any solar panel issues, read this article: https://kb.arlo.com/000045870.

      To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great cameras!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera!! I have 3 Arlo camero and I love how easy it is to setup. It took less that 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Easy to install. We sleep much better at night. I wish they came in Bronze

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Arlo essential

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work, some issues to deal with but it's expected nothings perfect in this world.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Clear view day or night

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price!!! Best camera on the market. The Best Buy employee was very knowledgeable and helped with the choice. Others brands where recommended but for my application these are the perfect fit. I ended up buy several more along with the doorbell.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Serves the purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo serves the purpose we needed it for. Wished the battery life was a little longer

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Peace of Mind.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Arlo cameras allow for peace of mind both at home and away. We can disable cameras at any time, set certain cameras at certain times and basically choose when and where cameras are activated. Motion is kept in the library and live views are available at any time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, happy with function. Did not get the recording hardware, but probably will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and easy to use!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set up. Picture is great and the app is very easy to use and not complicated. Super simple to add on additional cameras later. The integration is seamless. These are the best value out there. I would definitely recommend them to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them Use them anywhere...........................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set of security cameras. Easy to manage and adjust through the Arlo app on my phone. I recommend getting the solar chargers as well to keep the power supply without having to take them down to charge every 90 days or so depending on activity

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love the Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras! This one is having a hard time staying charged but otherwise good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Tom's Arlo Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras all work very well except the battery life has been less than advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera with good quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had low expectations for this camera seeing as how they only have 1080p res but the difference isn’t too much to notice by the naked eye. I love the performance on this camera and quality is great in both day and night.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the no wires BUT need to be charged quite a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Exactly what we needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We built a new garage and needed a good angle, a little light and definitely wanted sound. This was a great addition to our Arlo network. Out of the 5 cameras we have now, this one has better features, functionality and it was an excellent value. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    No complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good. Have to change the settings for extended battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy, decent price and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality picture and really like the spotlight activity at night. Easy setup and the battery life is great. For a camera that has alot of activity you need to charge after about a week and a camera with very little activity about a over a month.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent Quality Arlo Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality Cameras. 1080p is very Crisp and night time mode is also great.

    I would recommend this to a friend