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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,281 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Essential Spotlight Camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great and provide clear picture and are extremely helpful for viewing my apartment when I am not at home. Would recommend these products for anyone wanting good cameras at a decent price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connection

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try the Arlo single security camera after reading several product reviews about the quality of this product. Boy, was I disappointed. First, when I took the camera out of the box, the battery must have been at zero power. It must have sat on the shelf for months, and the battery discharged itself. The flashing blue light to connect kept turning off quickly. Second, I could not get to the app with the recommended 2G connection. After following the steps to setup the app on my iPad or Android phone, it just kept searching and searching. Also, the blue blinking light on the camera would shut down quickly while the app was still searching for the camera. I charged the battery for several hours and tried again to no avail. I don't know if it's a bad camera, but trying to get the Arlo to connect just consumed my patients, so I boxed it up for an exchange for a Blink single camera, which is cheaper than the Alro. I know many people who use Blink cameras, and I have helped them connect to the wifi and the app. Not one single camera was ever faulty to the point of a failed connection. Blink is a one-two-three easy setup. Also, Blink cameras hold up better in the extremely cold winter months when you add the protective cover. Alro says in its directions that it may not work well in very cold weather conditions. So I'm going back to Blink. The cloud service is cheaper, and the Blink cameras just connect to the app and WiFi like they're supposed to.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Rumo,

      Thank you for taking the time to write your experience. We are sorry to hear you decided to return your camera, your feedback will help us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Great camera for a home security system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. The quality of the picture is very good, much better than the version I bought a few years ago, even at night. Connecting to our existing Arlo system was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to use. Very clear pictures bought this on sale but well worth the price with peace of might knowing i can watch my house while at work with ease.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does not require subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The major bonus of this device is it is rechargeable and arlo does not require subscription to use most of the camera's features. The downside is the battery does not last all that long and if its set up in a tall location, it can be annoying pulling it down every week or less to recgarge.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Charge life not as described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a GREAT product. We purchased the regular and XL. We placed the XL in our backyard, because we wanted a time lapse of our 5 month home building construction. XL states the charge will last 1 year. NOPE! 4 weeks. We placed the regular Arlo camera at our front door. It’s states 6 month charge, not even close. With regular/normal in and out activity of a family of 2 adults, one toddler, twice a week Amazon packages and daily mail, the charge lasted 3 weeks. In short, the camera is excellent quality, clear crisp sounds and wire free!! It’s easy to remove, and only takes 2 hours to fully recharge. The In accuracy in how long charge last is definitely misleading. We travel for a month at a time, so disappointing that we won’t have eyes on the home the entire time away. For now, in time of COVID-19, meaning no travel for our family, we will have time to adjust settings and see which gives us longer charge. I would give a straight 5 stars if not for the misleading info regarding charge life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Does the trick

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras a nice 1080p pic. Took a little to connect to WiFi. Battery could last a lot longer - I get 2 months on average with constant motion record. Not a fan of the monthly subscription fees involved. Love the spotlight feature.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great security cameras! Easy and quick setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had an arlo pro 2 and upgraded to these. Love these! The quality is better I believe and the alerts come much faster. The light really helps to see what’s going on at night and, I think, would help scare off someone looking to steal. Well worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good camera for a busy street. Captures lots of movement. Beware to not have trees or plants in front of it because it'll catch when they move with the wind.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo is awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Arlo system. These cameras are great because they are more versatile. They can run on battery, power or solar! Pictures are awesome. App is easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had a week, disappointed I will need to take down completely to charge I was to the understanding they had batteries. Still trying to figure out how best to set up settings. Also need to figure out how to not have as many notifications when at home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really worth it! Functions so well, excellent quality of the recorded videos and easy to access its app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, they don’t stay charged for 6 months though. I’d say 6-8 weeks at location near my garage. Longer at other locations that aren’t as active. You can’t hook up to 5G signal, have to hook up to 2.4G. Good picture and easy to use. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo Security System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo security system was easy to install and setup. I get notifications whenever there is a motion, person or vehicle. Very good video quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera@ High quality with excellent audio and video . Easy to.imstall and excellent customer support. Very satisfied with Arlo products

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo Essential Spotlight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using these cameras in my home. Clear picture, ease of use regarding phone app. Plan to purchase 2 additional cameras fir outdoor use. Pricing adequate.Ar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were clear but the battery died quickly and had to leave it connected at all times but other than that I liked the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Great quality and reliability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use! Great quality and cameras are very responsive. Cameras identify people , movement, vehicles , and animals . Well worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Arlo cameras

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great arlo security camera for the prices and value. Easy to setup and install with existing cameras

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Fantastic product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest set up of security device so far. Great picture and quick response time. I’m very happy with Arlo security products as I have the doorbell as well.

    I would recommend this to a friend