Customer Ratings & Reviews

Cameras are great at first. But after less then 2 years of use they wash out and fog up. Can not recommend. There is no "live" person to contact, only "Communities". Customer service is a joke at best.

Well worth the money. I have these at my home and business and have loved them. Great picture quality, batteries hold charge longer that the ring I previously owned, also it allows from more without a subscription like most others... definitely would recommend!

I have owned it 1 months now after waiting few months for this and it’s not the reason why the 3 stars, reason for 3 stars is that it doesn’t capture every motions of moving vehicles, and/or people/animals, approx 75% of time it captured and tried to turn off the light when capture moving object after dusk. Other than that it’s awesome essential camera.

I also have the old version which I used for about 3 years, Arlo is personally one of my favorite camera brands. Hate to deal w hardwiring and the wireless on the arlos just save time and headache. When buying this one I am once again satisfied and it’s worth the money

I bought for a gift that's why I gave a 4 star because I can only go by what they told me.

Could never get all 3 working got the first two to work but never the third camera. Took it back got a replacement and it wouldnt work eather. Told i would have to take all 3 down to get a nother replacement even though 2 were working and mounted so said the heck with that gave up and just 2 out of 3 that work,

This camera has a lot of room for improvement. The light is very small so it doesnt light up an area that much but it is Sufficient. The siren is not very loud I can barely hear it inside my house at night in complete silence. It is enough to be heard by someone creeping around ou t side but its not going to scare anyone a deterrent at best.

I bought this camera to extend my Arlo system to the side of my house. So far so good!!

Good price for the secure house good Nivel of screen

I purchased this product specifically to work with my Echo Show 8, also purchased at Best Buy… after over a month dealing with Arlo customer service I’ve come to the conclusion Arlo is NOT going to fix the long ongoing issue of its products not fully working with Alexa devices. Best Buy should address this with Arlo ASAP, because the product is promoted to work with Alexa. It does not. Until my attempt to integrate my Arlo system with Alexa, I was satisfied with the product. I would not recommend Arlo to anyone who wanted it to work with Alexa… The ongoing problem being it will send alerts to the Alexa device, but will not respond with live stream or last video playback when asked. Alexa tries but times out because of no response from Arlo. Clearly the issue is software. The Arlo Skills app has One Star rating due to this issue they will not fix.

I have two other Arlo cameras and this is an improvement over the older cameras. I especially like the safety light feature. Also, it is convenient to charge the battery without removing it from the device. Overall, a big improvement and the price was right.

Arlo is pretty good, but there is a delay in live feed.

Geek Squad set up my 3 Arlo cameras and explained how to view and maintain them. He had them up and running in less than 20 minutes and I was reviewing the Arlo output on my iPhone. Exciting stuff!! Happy with my Arlo camera and my Geek Squad install.

Setup is super easy and simple. Connects on 2.4ghz Wi-Fi. The Arlo app is very impressive, good UI, simple to use, no confusions. Mounting it on the wall is also very simple. I have mounted it outside home on top of my garage door. I live in a pretty cold area. Camera quality - the videos and picture quality is very impressive. With a good Wi-Fi network, connecting to the camera through the app is quick. As other cameras also offer, there is an option to record or capture snapshot and also talk though this camera. Audio quality is also pretty good. Motion detection sensitivity can be adjusted in the settings in the Arlo app. Night mode is also pretty good and the picture quality is not compromised. The strong flashlight on the camera helps during dark situations. Arlo offers a 3 month free cloud service, which is a lot better than other competitors that offer a maximum of 1 month. Battery life- in the specifications, Arlo mentions 6 months of battery life - based on 4000 seconds per month, 30 seconds of stream, day night events split 2:1.. I kind of find this to be ridiculous- not many people would like to change the settings to have a long battery life. They would like to have the camera running 100% of the time day and night. Based on my usage of the camera (in cold region) - 100% of the time ON, I see the battery comes for 3 weeks maximum. The claim of 6 months doesn’t sound reasonable to me. Recharging, however is easy. Nevertheless, I would recommend this camera to my friends.

better then i had expected. though 5 ghz wireless support would be nice for sure.

Ok product. Wasn't the best at connecting to wifi.

I have been shopping at Best Buy for many years. I always receive Quality merchandise at a reasonable price. I recommend Best Buy to EVERYONE !!!! It is exciting browsing through the store, seeing all they have to offer . The Geek Squad is the Best. !!!!

Very good cameras I recommend them very good quality

good quality not the best of picture. but decent pricing

Camera can be slow at times but other than that it is great