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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,281 reviews
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item as an add on to our current system. These cameras are very good for indoor and outside use. The only time they fail is when the temperature drops into the well below zero for an extended time and even then they begin working again as the sun comes out and warms them up a bit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ripe off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This arlo camera does not allow to record unless you pay for subscription. Had to override the sensor to use the other camera to have recording of motion detection. You can only view present time and cannot record unless monthly subscribtion.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night vision not that great,easy to connect to arlo bridge,battery lasts decent amount of time.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two weeks and one of them don’t charge no more

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Nada,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 4 out of 5 stars

    Outdoor cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras....audio is good, the only thing when you need to talk to someone it doesn't sound to good/loud

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instructions were a little hard to follow. but once installed this system does everything i was wanting it for.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is hard to connect with the internet line

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD QUALITY and DOES NOT RECORD, DISCONNECTS A LOT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad bad bad overall. The cameras stopped recording the day after. They are next to the router...well, one of them is. Also, it is supposed to record continuous activity for a few minutes but it only records a few seconds and then stops and does not show activity for hours. It works weird and is NOT RELIABLE. I would suggest a different brand. I am returning mine.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Gabriela,

      Thanks for your feedback. We would like an opportunity to help check the setup and settings of your cameras to ensure they are configured to work as expected. Please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Only draw back is that they no longer let you use auto-recording without signing up for service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security is needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this camera. Even though I had it for only 2 weeks, I have not had any issues so far.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great camera bad battery life.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Battery life sucks. I had to charge it every 4 days. Retuned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good cam

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a fantastic home security camera. The only flaws is that it is so slow to show up the live feed.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months or less my cameras wouldn't charge.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. If your Arlo Essential Camera is not charging, please read this article: https://kb.arlo.com/000062697.

      For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 2 out of 5 stars

    Connecting issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly disconnecting and not recording. Blink cameras work much better. Big and bulky. Not impressed.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello gandark69,

      Thanks for your feedback. We would like to learn more about the trouble that you are experiencing with your Arlo system and assist you further. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Rated 2 out of 5 stars

    Poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life poor. Did not last 20 days before draining entire battery life.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Tracy Smith,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 2 out of 5 stars

    Would not buy again.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much useless without the subscription service.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Angryiron,

      After your free trial expires, you will still have the option to live stream & receive push notifications. For additional options an Arlo secure plan is required. Regards, Arlo Team

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good the battery runs out in just a couple of days

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Mmph,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do not live in the best area. We have the old 2nd generation of arlo camera before these. I was over joyed to find out that we found use both. Love the light makes everything nice and bright. Because of the foot traffic it is used a lot. Got the solar panels and it is amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Fast battery depletion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras don't have a ling battery shelf. If you have a high traffic area you are better off using wired cameras. The magnet used to keep them up are not food enough on a lower area because anyone can knock them down and take them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Needs Improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but too difficult to link you wifi. Took me 3 days to link 3 cameras

    I would recommend this to a friend