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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,281 reviews
  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera. I can see my grands when I am not at home. The camera has a wide viewing area.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and investment!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Arlo for several years and finally decided to upgrade and I can’t be happier. The battery life is great and the clarity is amazing. I really appreciate the quality and willl be purchasing more cameras for outdoors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale and like it. Like how it notifies me when someone at the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. For the price it should have some of the more premium features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my exterior cameras. I have Pro2 cameras with base and this is set up through base for timers and such. Will not record to base even with thumbdrive like it says it will. I have to pay for access to recordings which i dont like but great camera.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst quality!! Horrible customer service through Arlo itself.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Offline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Periodically the cameras go offline. Not sure why it happens. Other then that everything is ok

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Caliboy,

      Thank you for taking the time in writing your feedback about your Arlo Essential Spotlight camera experience. As there could be few different conditions as to why your camera goes offline, we recommend reaching out to Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx to help investigate this with you.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the arlo door bell and the essential camera’s all around, It’s like having 3 more sets of eyes. I feel much safer now being away from home. This is an important step in turning your house to a smart home, Very content with my purchase and I will recommend to my friends.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what we ordered… we were supposed to get Arlo Pro cameras

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. We are sorry to hear you did not receive your order as expected.

      Please reach out to Best Buy customer support for further assistance to ensure you receive the correct product ordered.

      We appreciate your understanding.

      Best Regards,
      Arlo Team

  • Rated 1 out of 5 stars

    Chris

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. Don’t waste your time. It’s some foreign company that doesn’t have anyone that speak English and there there’s no customer service and no warranty

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a gift for my son and his wife. They recently opened a store in VA and needed security cameras to be able to monitor the store when they were in the store and at home. The salesman was very helpful, the price was good, and they are happy with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Color Night Vision!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving it, the only complaint is that sometimes it takes a while to connect to the live feed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these cameras especially the light and the fact that they don’t have to be connected to a base but my mom wanted the ones that are magnetic so she can take it off and on so I had to return. Great price too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bright light

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works good, light is bright, did not like the new magnetic charger, prefer the older style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. I have these at my home and business and have loved them. Great picture quality, batteries hold charge longer that the ring I previously owned, also it allows from more without a subscription like most others... definitely would recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy to get these installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am excited to get these installed. No more guessing about who is at the door!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Essential Black Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned it 1 months now after waiting few months for this and it’s not the reason why the 3 stars, reason for 3 stars is that it doesn’t capture every motions of moving vehicles, and/or people/animals, approx 75% of time it captured and tried to turn off the light when capture moving object after dusk. Other than that it’s awesome essential camera.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Sucks!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps loosing connection!!! Horrible don’t buy!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Frank,

      Thanks for sharing with us your feedback about the Arlo Essential Spotlight camera. As there could be few different condition as to why your camera disconnects from your network, we recommend reaching out to Arlo Support Team to help investigate this with you. Please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have the old version which I used for about 3 years, Arlo is personally one of my favorite camera brands. Hate to deal w hardwiring and the wireless on the arlos just save time and headache. When buying this one I am once again satisfied and it’s worth the money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from Arlo cameras, I bought 10 and they are so bad, let’s start with the 1-2-3 minute delay notification, and then you installed them with the charger cable supplied 24/7 they freeze and you have to reset them. In others words they stop working. Some times they don’t catch objets or persons moving so bad, I would never buy again

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you for taking the time to share your Arlo Essential Spotlight Camera experience. Our team would appreciate the opportunity to learn more about your Arlo Essential Spotlight cameras spotlight. This will help our team work with you to ensure your Arlo Essential Spotlight cameras are configured to meet your expectations. Please reach out to our Support team by visiting: https://www.arlo.com/en-us/support/contact.aspx