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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,281 reviews
  • Rated 5 out of 5 stars

    Additional Camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery holds up well. Needed extra camera to pair with my arlo 3 system. Not sure how I feel about the integrated battery, but so far, has a lasting charge

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little Arlo Essential Camera is pretty good. Connected with its compatible solar unit. Both work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo, wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working great, battery does appear will run many months. Video resolution and field of view is excellent, great value for price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Know what type of router you have before shopping.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt connect with my router, no mention that router needed to be 2.5ghz to connect on outside of packaging so stuck with a camera i cant use.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Jeffrey,

      Thank you for your review.

      If you're unable to add your camera to your Base Station/SmartHub or router, read these articles: https://kb.arlo.com/000039094 or https://kb.arlo.com/000062406.

      Otherwise, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and support.

      Regards,
      Arlo Team

  • Rated 5 out of 5 stars

    5 out of 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely wireless works amazing within home. Great battery life you can leave them on 24/7 but expect to charge each camera once a week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cat monitoring with Arlo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought 4 at present. They were easy to install and have excellent resolution. Use them to monitor our cats when we are away.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Arlo cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good item to buy, one camera was not recognized on my phone, and the other three cameras have to be charged every four to five days. Did not like them at all.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,
      Thank you for taking the time to share your feedback. Please note that the battery life of your Arlo camera is 3-6 months with average use detailed here: https://kb.arlo.com/1202753. Learn more about optimizing your Arlo camera’s battery life here: https://kb.arlo.com/291.

      Additionally, our team would appreciate the opportunity to work with to ensure your Arlo Essential Spotlight Camera is setup and configured to meet your expectations. Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy review, email address linked to your Arlo account and your contact number.

      Best Regards,
      Arlo Team
      ^KN arlo_us

  • Rated 3 out of 5 stars

    Arlo 3 pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the camera's is not video, one is picture only and that "picture only" camera does not save the pictures, the other two work excellent, love them. if all 3 were the same would have been great package, this is only ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these cameras. Price is decent, easy to install. Don’t buy them online!! Buy them at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Arlo Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I considered other security cameras and choose Arlo and am very pleased. Longer battery life and 7 day rolling streams for capture makes this an easy decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing now I can sleep in piece knowing I’m ported also while I’m at work I can check to see if anyone try’s to steal my packages

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy for o setup

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was not easy for o setup had to call support and still couldn’t get it going. Still sitting in the box

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cameras! Only down fall is slow loading time, other than that very happy with the system. I also did the monthly subscription, I like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Camera's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are liking them. The talking is delayed so that kind of sucks. Could be the internet though. Not sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Camera, it has a siren and it can even call a friend from the app. The view is great and it tells you if it was a human, motion or an animal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it doesn't require an additional modem. However, it d9es pick up everything and can get alerts that u need to find a position where doesn't pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good find at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a camera with the black housing and at a good price.I found what I was looking for with this camera,it easily paired with my arlo smart hub.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective out of the box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work out of the box. Now its not returnable. Swveral reviews on the Arlo site state the same defective problem I am having. Now what?

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We like to learn more about the camera not working out the box concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Arlo System Rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo system is a very good security system. Most of the cameras can be recharged without taking them down, which is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rly Essential Spotlight Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, Artlo are the best cameras by far. I have tried two other brands and they did not provide the security (peace of mind) I needed./

    I would recommend this to a friend