Customer Ratings & Reviews
- Model:
- VMC2330-100NAS
- |
- SKU:
- 6416341
Customer reviews
Rating 4.1 out of 5 stars with 3282 reviews
(3,282 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
An Arlo Hit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to these Arlo camera from the Arlo 1st generation. Love that it does not require a base station. Very impressed so far.
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your self a headache. Horrible camera quality and horrible customer service. Thank you geek squad was able to return.
This review is from Arlo - Essential Spotlight 4-Camera Indoor/Outdoor Wireless 1080p Surveillance System - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Juan,
We appreciate you writing a review. We are sorry to hear you chose to return your Arlo Camera.
To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147.
Thank you for your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Product satfaction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was a gift, Bought Arlo because of two camera system I have had for several years
This review is from Arlo - Essential Spotlight 4-Camera Indoor/Outdoor Wireless 1080p Surveillance System - White
I would recommend this to a friendRated 1 out of 5 stars
Don't buy this product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is too rubbish. If you don't subscribe to their service, you can't watch the replay.
This review is from Arlo - Essential Spotlight 4-Camera Indoor/Outdoor Wireless 1080p Surveillance System - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. Subscription is not mandatory so you should be able to use your device even if you are unsubscribed.
You only have to subscribe to an Arlo Secure plan if you want to enjoy these features: cloud storage, object detection, activity zones, and video history.
We recommend viewing these articles for more information about Arlo Secure:
- https://kb.arlo.com/88 (Arlo subscription plans details)
- https://kb.arlo.com/000056583 (Benefits of Arlo Secure)
If you have a base station/SmartHub and it is VMB4000, VMB4500, VMB4540, or VMB5000, you can use the Local Storage or Direct Storage Access feature. You may view information about the Local Storage/Direct Storage Access detailed here:
- https://kb.arlo.com/1146857 (VMB4000, VMB4500, VMB4540)
- https://kb.arlo.com/000062337 (VMB4540, VMB5000)
To check the SmartHub & Base Station Compatibility, you may check this article: https://kb.arlo.com/000062284.
For further assistance, please go to Settings > Support in the Arlo App for available service options. We appreciate your understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Unhappy customer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped recording and I only have 4 cameras. No one answers the support line.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Arlo Essential Spotlight Camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality 1080p spot light camera. I use this as out door camera on the dark side of my house at night. It does a great job!
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product we are so pleased with our purchase. We also got the solar panels for the cameras and they are always at 100%
I would recommend this to a friendRated 5 out of 5 stars
No problem adding to existing security system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to add to existing system. Installed with no issues. More sturdy then previous models
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friendRated 1 out of 5 stars
does not pick up movement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it does not seem to pick up the motion going on. You have to be close enough to pick up movement, unlike the arlo pro2
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jackelin,
Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Junk, and poor return policy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked good for about a month and now send false alerts no recordings.. junk starit junk and best buy won't let me return them very frustrating.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
WORST BUY!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very dissatisfied and frustrated with this purchase.ive tried everything over and over .as far as I'm concerned I got burned for over$300 turned out to be the ...WORST BUY.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello WORSTBUY,
We thank you for sharing your feedback about your Arlo experience. We would like to learn more about the trouble that you are experiencing with your Arlo system and assist you further. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.
We look forward to hearing from you.
Regards,
Arlo Team
^RM
Rated 5 out of 5 stars
Area camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras for the price. We love them. You will need good internet speed to run them which we thankfully have. Can’t go wrong
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (4-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arlo cameras are exactly what I have been looking for i home security. They are efficient and cost effective with low maintenance.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (4-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Essential Spotlight camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the only problem I have with ARLO is it's hard to match compatibility with the different styles of camera. That is only problem
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (4-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
nice cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.added this camera to my other arlo cameras. easy to add and works great. bought it on sale
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friendRated 1 out of 5 stars
Poor connection all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps cutting out. I call the service techs and they such. Only records when it wants part of the time. Ive moved them Nd reconnected them too many inconvenient times.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Poorquality,
Thanks for sharing your feedback about the product. For tips on how you can optimize the image quality of your camera, please check the details here : https://kb.arlo.com/1015583/.
If you need assistance, feel free to contact support at https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.
Regards,
Arlo Team
^RM
Rated 5 out of 5 stars
Security system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience with sales representative and delivery. Product is awesome, easy to use, and meets my expectations.
I would recommend this to a friendRated 5 out of 5 stars
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works prefect fine, the only annoying thing is that it flashes whenever the user access the app.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friendRated 1 out of 5 stars
Not impressed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great when they work but once you need to change something on them they are impossible
This review is from Arlo - Essential Spotlight 4-Camera Indoor/Outdoor Wireless 1080p Surveillance System - White
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Renette
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Arlo spotlight
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the spot light camera. Works very well and had a wide range. The motion sensitivity can be adjuated. We will buy more.
This review is from Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - White
I would recommend this to a friend