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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,281 reviews
  • Rated 5 out of 5 stars

    Security at its best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for those with good internet service. I’m out of luck here as I don’t have that so had to regretfully return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good image

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im more than happy with this camera as an add-on for my existing security system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pricey but you get what you pay for. Images sre sharper than the Arlo Pro 2. Just wish it had a removable battery for charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have two Arlo 3 floodlights and these cameras do everything the company says they are. Great Product !!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solar panel will not charge the camera as both Best Buy and Arlo said it would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband for Christmas. It is nicer than we thought it would be. We really like the mounts that came with them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Return of Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst experience trying to resolve a return issue. I was mon the phone for hours and was hung up on three times. The situation is still not resolved

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Sally,

      Thanks for your feedback. We would like to look into your case so we can help and follow up. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Rated 5 out of 5 stars

    Not compatible with my cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't review this item because it wasn't compatible with my other Arlo cameras and I had to return it the next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programmer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product! I'm still learning new things about it as I use the product. I feel great about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this camera to add to my momma’s arlo collection of cameras and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job the only drawback is the 5 second or so of a delay I would recommend the panel’s to keep charged also...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good advantage that it doesn't have any wires, so you can put it anywhere. And the app is very clear and intuitive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still Dosent work after 3 weeks still not fixed by Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get it before you need it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo has been improving over the years, the new technologies integrated in to this model are a step above.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! The Geek Squad was so professional & patiently went over everything with us. Best thing we ever did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I have 3 more and they all are great cameras for the price. and package that comes with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system itself is a little complicated an the zoom is blurry. If its foggy or rainy you cant see.Overall not to bad but the for the price I expected a little better quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cameras are the bomb day or night I can clearly see all activities around my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARLO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I wanted. After we finally got rid of the equipment we were sold that did not work with our system it works fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Wifi Connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lousy Product and I can't wait to return or exchange for something better. This is My third and final attempt using this Brand..

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We are sorry to hear you feel the Arlo Essential Spotlight Camera is a lousy product. Please reach out to our support team with additional details so we can better assist and ensure the camera performs up to your expectations.

      For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team