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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,281 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it works out very well in my household

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using rewards.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal with the rewards on an arlo camera.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not come with a Smart Hub, which is needed. An added $100, so whats the sale or the bargain!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are so great for the price! under 400 for 4 cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we have 1 too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this system for my son's family, we have 1 too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy all the way around, install, use, and download,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features it makes monitor my home easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras and system. I feel safe and secure!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never connected to phone contacted support and never got the problem solved.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Ringlights,

      Thank you for taking the time to share your Arlo Essential Spotlight Camera and support experience. Please send us an email at askarlo@arlo.com with a screenshot of your Best Buy Review, your case number, the email address linked to your Arlo account, and your contact number.

      We look forward to hearing from you.

      Regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless spotlight camera, I recommend it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to install. Battery life good so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are a great addition to security my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security canera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system, quality, clear view long lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A Great Security Cam With Some Odd Choices

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good far outweighs the bad, but pay attention to my one warning when deciding where to mount the camera. Arlo has done a lot of improvements with the camera and the mounting bracket. Early models had a magnetic base which worked ok, but made it easy for a squirrel to move or knock down. Later designs also used a magnetic base that was a little stronger but would break at the base where it screwed into where you mounted it, The base on this camera is supported by 3 screws and the camera locks in place with a screw/pivot design that works really well. It reminds me of a mount for a camera on a tripod. The images are great, and easy to stream on most wireless networks. It is 1080p, but 4K on a camera like this is overkill. Audio is acceptable, reminds me of most door bell communications and quality. The spot light is bright and can be adjusted. This helps with night vision in color or a true night vision look. This is improved over previous models. You do NOT need an Arlo HUB, a very welcome addition and almost made me give this a 5 star rating. If you do have a hub, you can use that to store the video and images taken if it has the built in storage, some have micro-sd slots. Overall, this is a really nice camera and does everything it needs to. The spotlight is a great addition. One odd design decision made me drop a star. Using a micro-usb charging port is really odd when other models used a magnetic charge port or they could have used USB-C. Nothing more frustrating when trying to charge a camera than fighting with the cord blindly while on a ladder. . WARNING: The mounting bracket is well designed and very stable, but trying to charge the cam while mounted is a difficult proposition. Dismounting from the bracket can be difficult and pay attention to where you mount, otherwise it will be a pain to recharge every 6 months. I initially mounted it in a way I could not access the recharge port/see it to know which way the cable plugs in. It is very hard to get to the cover while the camera is mounted if the mount is above the camera.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo is a waste of money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within less then 3 months entire system is junk & I am out over a grand

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Arlo,

      Thank you for taking the time to share your feedback. For further assistance on why your system is not working within less than 3 months, please visit the Help Center via the Arlo App > Settings > Support.

      Regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything you could hope for and then some.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of this. Cámara never turned on and they didn’t change for another one

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Never,

      We appreciate you sharing your feedback. Please reach out to our Support team for further assistance with a warranty replacement. You may navigate to Settings > Support within the Arlo app for your available support options.

      Regards,
      Arlo Team

  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Substitute for subscription monthly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay cameras to have around the house

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, while it does record in 1080p, it doesn't have the bandwidth to support it.

    No, I would not recommend this to a friend