Customer Ratings & Reviews

Great product Love it recommended to my neighbors.

I have had problems with a neighbor dispute for over 2 years now. It’s become a dangerous situation for my whole family so we have been putting outdoor cameras up for security. After multiple different types of cameras, Arlo has finally provided safety and security for my family. It has all the options we want such as a wide range of motion detection, a crystal clear image and sound, and color night vision. The monthly Arlo Secure plan is affordable as well and 100% worth the cost! It provides automatic video recording when motion is detected and saves it to the cloud so you can go back and review it anytime. All in all this has been the best camera system we have tried and I finally feel safe and secure for my family!

Poor product stop working and to late to do return in

Horrible software.. coildnt detect the camera. Returning it

Can't review adequately. Was a Christmas gift, and it has not been installed yet.

Stopped working in cold weather and syracuse has a lot of it

Bad product, do not waste your money in buying this

Decent range but the delay on it doesn't make it very good for real time viewing.

Could only get 2 out of 4 cameras to appropriately sync. Very frustrating

Didn't light the area as expected. Still hard to see image when recording.

Had to return. Needed extra equipment and services.

Will not work so upset powers on but won't sync to my phone

We have used Arlo Pro for years and recently a couple of the cameras stopped recording so we decided to replace and upgrade to Essentials. I like the clarity and distance the new cameras provide as well as the spot light features. The alerts identify if it’s person or animal which is nice too. I didn’t expect the existing Alro Pro cameras to work with these but the Pro base allowed me to add them all together. Nice feature. I know the batteries last up to 6 months but we also bought the solar panels. Just installed them which was easy to do.

good stuff for the price, easy to set up if you need something fast. not impressed with site though, i wanted cloud recording but their site is not working??? 4 cameras for 300 bucks is cool. you can access on your phone or pc, but not simultaneously, uggh. decent pic quality even through a window

difficulties syncing the camera with existing camera

We started with the basic two-camera Arlo Pro 2 system almost three years ago. Then we added two Arlo Pro 3 cameras a year ago, so it was a no-brainer to try out the new Essential Spotlight camera. Both the Arlo 2 & Arlo 3’s have proven to be durable & reliable. They’re all mounted outdoors 24/7/365 & have never failed regardless of temperature or weather. Only once in a great while one of them may fog a bit in extreme humidity. Setup: We already have the Arlo SmartHub (aka Base Station) & the App, so it was a snap to connect the newest camera to our current system. It also has an option to connect directly to WiFi. Mounting: Very easy, no wires. The camera comes with 1 adjustable wall mount & screw kit. Unfortunately, it does not have the magnetic mount option like the Arlo 2 & 3 have. Video: The 1080p video quality is very good and the field of view is wide (130 degrees and can be adjusted down if needed). The microphone picks up sound clearly. At close range, as with a front door/porch mount, you can hear a visitor speak loud & clear. I can even pick up chatter from across the street. Night Vision: The color night vision is very good, but not as good as the Arlo 3. Color video is only viewable when the spotlight is engaged. If the spotlight is off, the video is black & white. Spotlight: The powerful spotlight is a great feature. You can adjust the brightness as well as the behavior (Constant, Flash or Pulsate). The spotlight will activate every time it senses activity and stay illuminated while recording. When ‘Live Viewing’, you can turn on the spotlight at any time. I often see small animals run away when the light startles them. Big Negative: The main reason we ditched ADT was to save on the monthly fees. The greatest disappointment with the Arlo Essential (& Arlo Pro 3) is the required monthly fee for the Arlo Smart Plan (90-day free trial is included). The Arlo Pro 2 system does not require a Smart Plan to view your video clips, but the Essential camera & Arlo Pro 3 cameras will not allow you to view any of your own videos unless you are subscribed to a plan. So, you will receive an alert via the Arlo App, but you won’t be able to view any video. Instead, it would be nice to have the same option that’s available with the Arlo Pro 2, which offers the Arlo Basic Plan that allows users to view all video recordings for 7 days before they can no longer be viewed via the App. Overall: The Essential Spotlight is a nice addition to an existing Arlo system, but it could also serve as an affordable solo unit. It’s very similar in size & features to the Arlo 3, but with lower video quality & a lesser field of view. If you’re willing to subscribe to one of the Smart Plans after the 90-day free trial, you can enjoy amazing features like Advanced Object Detection (lets you know if it’s a person, a car or an animal), Intelligent Alerts, Package delivery & cloud storage among others.

1) Couldn't set up the camera using the Android app. It kept scanning the barcode but didn't get past that step. I had to use my iPad. 2) The feed from the camera wouldn't show 90% of the time and the other times it took 30 seconds for it to arrive once viewed from the app.

Have charged the cameras twice in 2 months it gets drained within 30 days .....I wish could give 0 stars

This is my first choice of security camera but I got disappointed when I set it up. It should be a breeze like Blink set up. But that’s not the case. The most annoying things to set this up is when you use mesh wi-fi, it doesn’t connect easily and you have to configure how this camera system will find the required 2.4ghz. I followed the troubleshooting recommendations but still failed to connect to my wi-fi system. I immediately returned it and exchanged with Blink and tadaaa!! Easy set up!!!

Worst security camera ever stops recording Videos and the battery life is horrible