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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,281 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Indoor Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I installed this in a room and it just sits on the shelf without any additional support. If was to make a change, I would have liked it to have a removable chargeable batter like the ones I have outside my building.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these cameras. They are perfect quality and the motion sensors are sensitive but work great!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Dons security cams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cameras are nice little disappointed the battery can not be removed to change out to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these at my vacation house. They have been good but always require firmware updates. Batteries could last longer but I have solar panels for them so don't have to many problems anymore. Easy to setup and a good app. They did survive a cat 1 hurricane so I would say pretty durable in weather. I still prefer these over most camera's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice addition to my Pro 2 system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a camera to add spotlight capabilities. This camera does the trick without having to upgrade the entire system. However you do sacrifice noise detection.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these cameras and absolutely love them! Great quality, a lot of features, and a light. There’s no need to buy a ton of batteries because it charges with a usb! It’s very cool and I highly suggest this.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not bad, not great.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with almost all the Surveillance systems, the good stuff has a subscription. And there are little annoying issues. Motion notification will drive you nuts. Loses connection often. Not able to set the precise motion activated area. They work good just to check on things while away.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for your review. If your Arlo camera looses connection often, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera! Exceptional picture in dark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Recommend wiring over charge when low. Great clear picture in the dark as well. Base station has some siren glitches, but this camera is great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not horrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work fine except it’s impossible to find the base station. My batteries dies within days so if you use them outside buy the UV charger thing. My cameras go “offline” almost daily but the picture and audio quality is excellent. It also will capture even the smallest movement which could be a good or bad thing depending on your need.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this camera is very good and it works perfectly fine

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Meets my Needs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to set up in less than 5 minutes. Installed in my garage to monitor activity. Very good coverage and clarity. So far the cameras charge is at 57% after two weeks. Recharging the battery would be my only con.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Camera

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. did what i needed it to. video quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Security Video camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up! Quality of picture is great! Easy to change parameters!

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    ARLO Essential Spotlight Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my ARLO first version cameras with a special offer, 4 camera pack, of the Essential Spotlight Cameras for $399.00. Added Solar Cells to the 2 cameras mounted outdoors. Much better resolution and motion detection than the previous cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely love the cameras. Very clear sight and take photos of anyone near your door.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Highly disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work great at first but after a month I'm getting playback errors and I am unable to view the motion detected feed on my app. They also sound an alarm when the battery gets to a certain percentage which is great to notify the user that the battery is low but there is no way to mute that notification so mine went off at 3:00 in the morning and had to get up to go outside get a letter and take the camera down which also prevented security throughout the night just to plug it in and stop the loud beeping. I spoke to customer service on multiplications and they have been far from helpful with minimal resolution and I am now stuck with cameras I can no longer return that do not function as they should.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Courtnay,

      We want to work with you to address your concerns about playback errors, problems with notifications, and experience with our support. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number (if available), the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is very good, the battery lasts a long time I recommend it 100% it is also very easy to use the application, and it always detects any movement, when it is night it always turns on the included lamp

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great camera, great for outdoors. Definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery problems

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this product less year. I started getting problems with the battery, they don’t charge. And that charge is small cable.please help me with that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 4 out of 5 stars

    Nifty little camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue is even with the parameters set up, there's a delay in what is recorded. Sometimes the recording is missing a small bit of what should have been recorded. Otherwise, easy set up without a HUB, good cost and good camera. I purchased 2 for recording outside of my property.

    I would recommend this to a friend