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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 3,281 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love Arlo!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo security camera! Battery life is great ans picture is always clear. Very dependable!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera, picture and video.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect. Screws included are not wood friendly. Picture is good quality. Having mic and speaker has been fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras. They catch everything going on. The app tells you what it is showing like a vehicle or animal.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 3 pack on special. Would recommend you also get the solar panels to charge them so you take the hassle of having to charge the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good camera for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture & motion detector in this camera. The battery life holds up pretty good. Waiting for winter to see how the battery charge holds up. My front camera I have to charge about every 2-3 weeks. My back camera just got its first recharge after 6 weeks of use. The back camera doesn't have the activity of the front camera. I did have a little issue paring the cameras, which turned out to be on my part not the camera.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly what I thought I was getting. So far I've found that the cheaper cameras that can actually PTZ are better. Batteries die quickly in high traffic areas. Of the three cameras that came in the pack, I put two in areas that are frequently trafficked and I have to recharge the batteries every 2 to 3 days. Of the third one, it's in a less trafficked area and I have only charged the battery on it once so far. It does come with several extra options in the app. And it has a bright light that activates during the evening. It's not a bad choice, but there are definitely better cameras out there and cheaper.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Rookiewaters,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo cameras great coverage and quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo cameras with spot light are great when arriving home after dark! Love the 130 degree viewing feature. Easy to set up and install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Price was right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up and installation. Something i could afford AND get going all by myself myself? Win win

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Pro 2 camera.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality camera of the era. I love it, great qualit of picture and working very good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Easy setup, but noticed something

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was easy to setup in our apartment and the video/audio is clear. Can remotely watch live while at home or away at work. Setting up for my girlfriend to also have access was a struggle as the app was not as user friendly as it is for the first setup. Major concern I have is that once cloud storage starts getting low, we noticed the camera was not alerting or saving recordings anymore. What was alarming is that we had no alerts about storage space being low until we cleared all of the recordings for the week and now the machine is active again. If you plan to buy one, make a plan on how much storage you use up daily and how often to clear out old recordings. Living in an apartment complex with kids running around and busy neighbors, we get alerts VERY often and storage space gets eaten up pretty quickly on the basic subscription.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connection

    Rated 3 out of 5 stars

    Okay but with drawbacks.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several of these cameras (the previous version) While it hooks up easily, this one specifically seems to lose connection to the app often. We are having to reset this camera about once a week. Since the battery is no longer replaceable, you can no longer just pull the battery to reset this camera. It is inside a climate controlled environment so we don't think it's a weather issue. I was much happier with the performance of the previous versions because we could charge a battery while this was in service, then swap it out as needed. I recommend the Arlo Pro cameras with the removable batteries but this one I would hesitate on.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Digitalgurl1972,

      Thanks for your feedback. As your camera connects directly to your wifi router, factors like the distance of your camera from the router, obstructions in between their connection, etc. may cause the camera to lose its connection.

      To help check the setup and settings of your network, please contact Arlo Support Team here : https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great home monitoring cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo cameras are great for home monitoring and alerts. I have used them for over 5 years and added these to monitor an elderly relative’s home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not pleased with the “new” rules needing a subscr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with the others we have. Only thing I DON’T like is the newer ones you have to have a subscription to view videos after trial. The older ones you don’t. Also I HATE that you can’t talk to a person unless you have a subscription. So they are like other companies as far as I’m concerned. The only reason we went with them is because years ago you could talk to customer service and it works off Wi-Fi. It still does but it doesn’t safe them like my older ones. You can view live only. If I want to pay monthly I would go with a regular service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo spotlights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cameras fairly easy to set up would definitly recommend these to any one purchased a set for my parents already as well theydo need to be recharged in places with alot of activity but an hour charge and your ready to go again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so much better than my original ones were. I love the color at night feature and the spotlight on them is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    ARLO Essential Spotlight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is very good. Video is a little difficult at night but excellent during day. Syncing was fairly easy. There are a lot of capabilities built in, so be prepared. But dont have to do learn it all at once. Overall-- a good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture perfect Needs better sound. Easy to install. Easy to put in proper places. Works well indoors or outdoors.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    The battery life is a deception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, good image quality but the battery life completely disappointing me. It supposed to last 6 months, the reality: didn't last more than 10 day, under normal use.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Orlando,

      We appreciate your time in writing your feedback about your experience with Arlo Essential Spotlight camera. There are few different factors affecting your camera's battery life to drain quicker than expected. See tips here : https://kb.arlo.com/291/ to learn how you can extend the battery life of your camera.

      To help investigate what causes your camera to drain its battery life, please contact support here : https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the cameras. The only con about them is if the activity outside where ever the cameras are then it requires you to charge the cameras often. I have one camera in the garage and it needs to be charged about twice a month.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Dissapointed battery is not removable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. The battery isnt removable so you have to unscrew the camera from the mount and charge it OR pay the extra for a solar charger. Should've stuck with the Pro4

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,

      Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us