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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 3,281 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and very clear video. Does require a monthly subscription to get 30 days of storage, which I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A decent camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to add to a 3 pack of the Arlo Pro 4s and it hasn’t disappointed. there are definitely some differences but otherwise it does its job.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Best security cameras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I begin these cameras are way better then ring I recently changed to Arlo because ring wouldn’t detect what was going on around my house but arlo hands down is the best easy install great picture and the settings is hands down the easiest way to hid them never going back to ring sticking it out with arlo I even bought the wireless doorbell and let me tell you I know people are here before they even park thanks to this spotlight camera gives me a good heads up from down the street

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Umm NOPE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst cameras! Do not buy these. Arlo product support is a nightmare, chat only no number to get a person. No directions for setup in box, battery is stated as 6 months-BS. The cameras were at 99% when we left for vacation and by day 5 of a week vacation, they are all DEAD and offline. Oh and they are NOT a live feed. You have to hit play in the APP every time you want to view the camera feed live. Worst kickback on sound when I try to talk through them on my iPhone Arlo App. Just buy something else, garbage.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are far the best cameras for home/office/business use! Clear video even at night. Have not had any connection issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its is a good camera just a little pixelated a little but its a good camera for the price and you can make out everything durin g the day and a little in the night because the light only reaches so far but its a good camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its an amazing camera to check up on my animals and the qaulity is amazing i dropped it twice and it still in perfect condition

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    pocatello

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the system was professionally installed and I am pleased with the purchase I made.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great value for main floor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera. Just have to charge at least twice a week

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up, and modes to suit your needs. Little concerned about internal battery life and recharging. Will have to dismount camera then realign position every charge.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a much better camera than the ring camera I tried prior. It worked and connected very easily to my netgear 1900 modem.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Bear Alert for Apiary

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hung just outside my honeybee apiary to give me alerts and saved video if black bears or any other critters decide to test my electric fence come around. Works GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the competition at half the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a fair price. Many products are twice the price with no better options than the Arlo has.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work well they have a really good picture. I watch the animals and secure where I live.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    See clear even when you’re not near

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Arlo spotlight camera, it has a siren, motion-activated recording, and it has a rechargeable battery. The price was right.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great picture quality and sound just doesn’t cover far enough distance

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 of these in late March 2021. 1 no longer works and the other is a headache (have to keep deleting it and reinstall installing it). Overall video quality is good and they are say to install. I like that I can set the alert zones to any size I want, any number of areas I want. Just wish they’d held up better. Not worth the money considering 1 died after about 10 months. Makes me wonder how long the other will last.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi P Wildey,

      Thanks for sharing your review. For further assistance on addressing the concerns with your camera you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you do not have to have a hub Any-longer you can hook cameras just with WiFi. Good battery life and quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    The spotlight is the perfect extra feature!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo cameras are super easy to install and to set up in the app. The spotlight may look tiny on the camera but it’s actually very bright and scared away a guy who was trying to break into my friends car. Once he realized we had a camera he went running away and we had a video clip we could show the police when they arrived! Definitely recommend. Only complaint is that you kind of have to add and name them all in your Arlo app then have to do it again in the Google Home app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect one for my need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera as such fulfills my requirements. Coverage area and clear image is awesome. Overall a good buy for the price.

    I would recommend this to a friend