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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,281 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Gray camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and easy setup. Hardly any lag with Google Wi-Fi. Remotely I have not had an issue with alerts and video.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    50/50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought several of these and they break. Good quality while they last which may not be very long.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Ali,

      Thanks for sharing your review. We like to learn more about the concerns you have shared about your experience with your Arlo cameras. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Setup
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. I'm 32 and mounting snd set up was mostly trouble free. The only issue I had was connecting one camera. I feel a generation ahead of me would have been frustrated with this product however I worked the kink out myself with patience. I love checking on my home from literally anywhere. No wifi required. This product far exceeds is retail value in peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very pleased worth the money spent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives exactly what I wanted and expected clear view night and day!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    works well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and set up. I waited a while to review as I wanted to see how well they worked on my travels. Had no problems in accessing cameras in real time throughout the US and Europe. There's a subscription required for continuous monitoring and sending notifications. Not too pricey

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera is easy to set up and use.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love thia Camera. It is durable with qteay picture quality .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, very simple to set up and install. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to my Arlo VMB4000r2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an add on camera for my Arlo pro 2 system, Base station model model VMB4000r2. Had no problems with setup and was quickly added to my system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to install. I will suggest ti use a solar panel if install outdoors

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Obsessed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the pack of 3 essential cameras and my god they are phenomenal. You can see everything in real time without lag, you can hear everything clear as daylight, they were easy to install. This is by far the best security camera system I have ever purchased. 10/10 would recommend. Also purchased the warranty through Best Buy and I’m sure it is 100% worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Totally satisfied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Arlo security camera! The live video is crystal clear!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with internet service. Video quality is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, night vision and has a spotlight. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Totally buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works awesome with a great night vision and has solar panels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the Arlo pro 3. The only down side is it charges via micro USB and you can't remove battery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Arlo Security Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this camera on our screened in back porch the same day we installed the Arlo video doorbell. Set up was a bit more involved. It was a bit hard to get the camera angle correct. The way you have to make the adjustments is not easy. Adding this camera to our app account was a little confusing at first, but it kind if figured it out on its own. It works well, and the built-in light is a big plus. Now I have to learn to turn the notification off on my phone when we let our cats out onto the porch!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 3 out of 5 stars

    Arlo Essential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good camera, set up is easy as long as your phone is 2 ghz wifi capable. Picture quality is good, audio is clear but 2 way audio is low. Customer service takes a while to get but they are helpful. You have to pay for a subscription to get recordings amd my recordings have been hit and miss. I will get a notification of motion but no recordings so not sure if its the camera or the app. Overall good quality for the price will get more.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Arlo,

      We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.

      If you need assistance with your Arlo camera, please contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very easy to set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like this camera. It was easy to set up and works very well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not sure what happened

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few months later, the camera goes dead and it wouldn't charge. Had to use the factory warranty and sent it back after getting in contact with them, but it's a long process since they have to check the device and verify that it is in fact not working.. Better to buy the warranty from the store and not have to deal with them difectly.. Lesson learned..

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Eddie,

      Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, like being able to turn the lights on remotely

    I would recommend this to a friend