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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,281 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Okay for Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work as well as any other Arlo camera. I would not recommend Arlo unless you are already in the ecosystem. There are better values and Arlo uses any way possible to nickel and dime you for their "upgrades" which used to be standard.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Arlo Camera Security

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to my Arlo system! A simple installation will have you up and running in no time. Rock-solid functions provide you with 1080p videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Entry monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security camera works as advertised. I live in a Senior Living facility. My apartment has one door to the main hall. I mounted this camea in the entry hall, covering the front door. It records a clear picture of all coming and going. If any unauthorized person with a master key opens the door when I am out, the action will be recorded and I will be notified. The incident can be recalled at any time in order to advise management that there is a problem. The picture is clear and any person can be easily identified. Highly satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Easy All Around

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Install and easy to use. But I wish there was a way to mute the movement notifications to longer than 24 hours in the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Arlo is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We started with the first generation Arlo, and we like that the second generation did not need a transponder. It was very easy to use and to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Highly recommend for First camera system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend these cameras! Super easy to install and alittle confusing at first to set up but besides that, quality is pretty decent and app is easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 1 out of 5 stars

    Arlo has the worst customer support

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these cameras in April of 2021. It is now March of 2023 and the cameras have already started malfunctioning and not working. The warranty only covers 1 years. You pay alot of money for a camera that yoh would tbink would last 5+ years, received no extended support and offered a 20% coupon to buy another one via arlo customer support. Very basic cameras, the app is very simple and a basic user experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good choice for video/audio security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Great video/audio quality. I have the Pro 3 cameras and the only downside to the Essential is that the battery is not removable like the Pro 3s. You have to take the camera down and charge it with an outlet charger.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Camera and it has a light that comes on when there is motion. You can hear very clear and I’m happy with this purchase. I plan to buy more in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome Picture Quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera offers a noticeable improvement in both day and night image quality over the Arlo vidro doorbell. Very easy to install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Great security camera purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo essential spotlight camera indoor/outdoor camera has great camera quality, spotlight and color night vision. This came as a 4 pack which is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alerts and video image capture. Battery usually last 4 months before needing a recharge. I’ve had a couple issues with it going off-line and losing connection and needing to work with tech-support but they have been helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera provides excellent area coverage. I would highly recommend any homeowner purchase this system to provide the security for their home without the monthly fees.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Ok, cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok for some cheap security. However, they die real fast, you get knock out of the login, and it give you trouble you try to add another user.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Needed additional wireless cameras.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed additional wireless security cameras that would work with what I already had in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security addition to add light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have older models of Arlo cameras and love the new feature of the flood light option. It works great and love the new features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    ARLO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. Very clear picture. No skip or blips in video playback. I wish there was a controller for the spot light in setting to turn it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a wireless camera for your house, this is the one to get hands down

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, if it’s not hooked up to direct power the battery runs low, not as described. Arlo said 6 months in between charging. It’s more like 2 weeks if the camera is constantly recording

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Wireless frequency settings are limited to 2.4 GHZ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside of the need to work only on a 2.4GHZ wireless frequency, the cameras look and function well. Situationally, the cameras won't be able to be used as intended and we'll likely to return them. If you have wireless dual band or tri band you should be good.

    I would recommend this to a friend