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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,281 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and easy set up! I recommend this camera system to anyone who needs them for home or business use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Security Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is by far the best security cameras! Easy to set up and all around great picture! I am happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night vision

    Rated 5 out of 5 stars

    Arlo Essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, works perfectly. Added it to my 3 other cameras, this one is an upgrades it has the Kight feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set up difficult and slow feed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up took forever and arlo support was useless.After i got it to work at our office i found the live video deed to be very delayed. Decided to return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the set of 3 cameras on June 27, 2023. 1 month later 1 of the cameras still won't keep a charge even though it's been attached to a charger the whole time. Best Buy told me to contact Arlo, they just keep having me change the settings, but nothing works. I won't be buying these cameras again.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Deborah,

      We want to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great and the sensitivity for movement is great. The only issue is that the batter rubs out to quickly. Not easy to charge. You have to take it down and bring it inside to charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best. The battery life on these last so much longer. I am so happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this WiFi camera it is my third one. Clear picture and two way audio. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product for Safety and security

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product works very well with the WiFi network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a very good vision and work very good at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the product quickly from Best Buy. Everything was together and directions were clear and easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo Cameras Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great, easy to install. The picture quality is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The ARLO Essential Spotlight Camera In/Out Cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model from ARLO, the Essential Spotlight Camera Indoor/Outdoor Wire-Free 1080p, is a much better option for external home use than the older ARLO models and the ARLO-Q. The camera angle is wider and has significantly clearer image than other 1080p models have had, and it is not affected by heavy rainfall that other models have been. 5-Starts awesome and highly recommended!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great security system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use security camera system! Great quality. Love the spot light effect for the night system. Only thing I wish that was different is the 5-7 second delay from the camera feed to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Arlo Essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd Arlo Essential Spotlight Camera. We use these as baby monitors & works almost flawlessly. On occasion, we will have to reset the device & reconnect to the hub.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great technology and easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high-quality camera. I installed this outdoors to watch my front porch. The video quality is excellent. The motion sensor works flawlessly. The light is bright enough to illuminate the immediate area. My one gripe is that Arlo's internet connection is a bit sluggish. There is an approximate 6-second delay on live video. Other that that, the install and everything else is easy! I love the geofencing automatic arm/disarm feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adds piece of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it to monitor our animals and property when we’re gone and at night.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera, read before buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great camera. The information on the site with the details on the camera are very accurate except for one. Battery life. Yes it’s great it is wireless, but 6 months battery life? Yeah I don’t think so. I have to recharge this bad boy every 5 days to a week. But they do offer the solar panel (sold separately) to help with this issue. (How convenient) lol. But it’s a good camera all in all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo Essential Spotlight Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that assisted me was very helpful. He helped me decide which camera to get and was able to answer my questions about it too. It was easy to install and it working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add on camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with my Arlo 4 camera system so decided to purchase this as an add on. A little bulkier than my originals but same performance. Im pleased.

    I would recommend this to a friend