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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,281 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Clear image

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, we’re exited to have welcomed another product of Arlo’s into our space. It clear, confident and pretty accurate with the capturing. Only issues is a few seconds and delaying and frame gets stuck and freezes otherwise I’m pretty happy wit hit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They some good review and help me to buy best by is the best

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    They’re okay...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries don’t last. The older version’s battery last far more than these. Good quality video but the battery life is awful. Also, we have to pay to have the recordings saved. That is new to us because our older version cameras are still up and running at our shop and we’ve never had to pay extra to actually record and save the clips.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Spotlight camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Essential Spotlight camera works great. I am glad I bought this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these a month ago. So far they are working just fine. Bought chargers too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo spotlight camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the camera was very easy to set up following the app site instructions. I had no trouble connecting to my internet. The camera captures clear video and notifies me when it captures people. There is a few seconds delay which is fine. Its set for people but also picks up animals but doesn't notify you unless you want it to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s OK it works but it still doesn’t work as good as the ring but it will work for now.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello,

      Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback with the relevant team. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    Arlo camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t seem to pick up movement of cars or people when what should be recording range.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Robin,

      Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Previous Arlo Pro 2 User & Loyal Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Camera System for the Money. Had the Pro 2 series for a few years but these have a much better low light and longer battery life than the old system. Quick App install and easy to adjust features inside the program. Definitely Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little outdoor camera, I’m please with the quality. I would recommend this to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo wireless security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, easy to install and great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras!!! Would buy again. Great value!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically have no problems with Arlo cameras, but I regret this purchase. This Essentials Spotlight Camera must be defective. It plays live audio even after I've exited the app and done a force stop. The charging port isn't compatible with any solar charging panel on the market. I installed it on the roof trim of my garage. It had to be unscrewed to correct it to the very short USB cord provided in the box .(You have to have your own AC adapter that works with that USB.) This means, I have to pull out a ladder to unscrew the camera and take it down to charge it. The low price should have been a clue. This must have been Best Buy's way of getting rid of an outdated product. I can't return it because I've missed the return window by a few days. Overall, I would never have purchased this "outdoor" camera at all.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Roqui

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    ARLO AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these cameras awesome coverage and clarity, happy, happy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing video and sound quality. The battery definitely does not last as long as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these Ada gift for my husband. They are easy to install and set up, you just need a subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup, need restart function

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well and problem-free. Easy setup, however it seems there has to be a way to restart the camera itself if it stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras, i am little uneasy about them. Not anymore

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Visual

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good visual. Can’t connect to other users. Only one user can view the camera. Light is bright and the sound is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Image / But some problems with the App I it does not record like the other I have to the Apps.

    I would recommend this to a friend