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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,281 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love them! Best I’ve found!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras! Easy to setup! And the companion app for the cameras is great. It gives notifications and video clips for any movement!

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Great add-on to my Arlo system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my 4 Arlo Pro system. Replaced camera and motion light by front door. Great having a light and speaker at my front door.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of these cameras. Way more than I expected. I can pick my activity zones or watch it live. I give it a 10/10

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for a year they went out exactly a few days after warranty, not recommended

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video and sound quality ... besides figuring out the actual model (due to it being different in app), it was an easy install

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Don't buy for security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is its only good feature. The record zone is only 10 feet away from the camera. Also, the app is absolutely horrible. When the camera connects, the person or object is already gone. When its quick, it takes 10 to 15 seconds go go live from the app. Then it locks up and I have to reset it. I bought it for peace of mind and all its creating is a headache. I had much less anxiety before I installed the camera because all I see is it not working. Also, it has a 3 month promo period and you have to put your credit card info in it and it charged me for the first month immediately. For the price plus monthly fee, the camera should work better than it does. I am giving it 1 more day and then I'm returning it. Bad buy from best buy. Also, its hell to set up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    $10 monthly fee

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Arlo cameras had iCloud videos saved for 7 days for free access. This new Arlo Essential Spotlight camera does not give any amount of time free; it requires monthly payments to view videos. You'd think they would give last 24 hours free! Other than no free access to videos once the trial access is over, the camera itself had clear picture and worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Alro is a good one!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my in laws, they love it and the quality is great! This is great for watching your home and to see all the wildlife!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it today it went on sale so I grabbed the deal .The camera works very well very satisfyed with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Cameras System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo cameras are too notch. This is my second set of this product. My only issue is the range. Two of my outside cameras are unable to get a fairly strong signal. However this is more so a internet issue as opposed to a camera issue.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I would recommend this to my mother.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand. This is an ad on camera to my original system. The video quality and sound quality are unmatched.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Small but powerful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera day or night. Lags a little, but it’s still an excellent outdoor security camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera that provides security to our home….easy to use as monitor and audio clear

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my Arlo cameras only downside is I didn't know that the Essential had a subscription required or your video doesn't save.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    works amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product! One must have it, works great! Clear in the day and in the night.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Do not recommend Wireless Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend. Batteries do not last as long as advertised. If you leave them on all of the time, batteries will run down in a matter of days.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Great price, great quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, a battery that last what you need to. Quality could improve a bit, only inconvenience it's the 3 second recording delay, if needed it would not record instant sometimes important situations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice camera but requires a subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works very well. Easy to set up and works without a hub. Main drawback is that you have to pay if you want alerts and recordings. They give you a trial subscription.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Robert,
      Thank you for taking the time to share your Arlo Essential Spotlight Camera experience. We are glad to hear that you are pleased with the easy setup and it's capability of not needing an Arlo SmartHub.
      Please note that without a service plan, your Arlo camera will continue to have the following features:
      Push notifications
      Two-way audio
      Local storage recording* (when connected to a compatible Arlo SmartHub/base station)
      Thank you again for your feedback. Your feedback will be shared with the appropriate teams.
      Best Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. I especially like the camera's ability to differentiate between animals and humans.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgraded Arlo cameras.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded the Arlo solar cameras to the newer version. Have always been happy with them. So happy to protect our home.

    I would recommend this to a friend