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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,281 reviews
  • Rated 5 out of 5 stars

    Best Camera ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras and so easy to set up!!! A few minutes and I was all set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eye spy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she loves this product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hiden fees

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy. They come with hidden fees. And not worth money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy installation. Worth the money for the package.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    arlo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved the live view but the internet connection was horrible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No base needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! With the new arlo, there is no need for a base any more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these camera's. Bought for my daughters home as I have my own.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None of the cameras worked…………………………………………………………..

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Tyler,

      Thanks for sharing your review. We like to learn more about the cameras not working concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Essential is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light. Keeps the bad people away. Much clearer than the Pro 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, covers a large area...I’d recommend this product...

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery life. They advertised 'up to six months' on a charge. I got under 3 days. Technically they are not incorrect. Three days does fall in the 'up to six months' range. Because were on the extreme low end of thst range, I decided to return these cameras and look for a better option.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello NotHappy,

      Thank you for sharing your feedback with us. We want to mention that the battery life of the Arlo Essential Spotlight camera lasts 6 months with average use. For tips on how you can extend its battery life, check this link : https://kb.arlo.com/291/.

      For future reference, feel free to contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx if you have questions.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 5 out of 5 stars

    Perfect addition

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this as an add-on to my Arlo Pro4 cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera long battery life I have several of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best invention ever! One plus does equal 2. Everyone knows that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little annoyed , 3 out of 4 work okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get one camera to sync up to my wifi, I've done everything I can with it. The other ones work fine,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great spotlight camera. Also have the doorbell. Does the job

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are set with medium sensitivity and battery don’t last like it says

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would of never purchased these. The battery runs out so fast and these are to expensive to have to keep recharging. I have to purchase more equipment from the company to keep the battery running. Also, I have to purchase a monthly plan to use them. I wish I would of purchased blinks.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you for taking the time to share your Essential Spotlight Camera experience. Check out these tips on how to extend your Arlo Essential Spotlight Camera's battery life: https://kb.arlo.com/291. Additionally, please note the following environmental factors also reduce battery life: Temperatures below 32°F (0°C). Low-light environments that require infrared sensors to work harder. If you need further assistance, please visit https://www.arlo.com/en-us/support/contact.aspx and select your preferred method on reaching our Support team. ^KN arlo_us

  • Rated 5 out of 5 stars

    Cams

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo cameras are great. The battery lasted almost 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product - would for sure buy again and refer to friends

    I would recommend this to a friend