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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,281 reviews
  • Rated 5 out of 5 stars

    Easy to setup!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time user and couldn’t have asked for a better set of cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and install, very good video quality, would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Video/Night Vision Inconsistent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharpest video of previous Arlo cameras. Night vision is still inconsistent. Arlo app is frustratingly unreliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO TITLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I GLITCHES OTHER THAN THAT IT DOES WHAT I NEED FOR IT TO DO

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. Arlo is a good option but not as reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the four cameras did not function correctly. It seems like Arlo’s have become less reliable, my old pros are bullet proof.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We like to learn more about the one camera not working properly concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for the cameras are all right need to adjust the brightness on them if I can

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Essential Arlo camera milking your $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased black essential Arlo camera three months ago. At beginning the battery was good and then slowly needing to recharge more often. I already have older model of Arlo cameras with hub base and no monthly fee for it and wanted to add it with essential camera and was able to do same options as the older ones until the three months free trial expired and now I’m unable to have same options as the older one that doesn’t have the monthly fee. Rip off!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup app easy to navigate overall great product for the money

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Essentials Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great. Awesome color and love the light.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Clear video and easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video image is clear and the entire set up is user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Arlo cameras and doorbell. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, very easy to setup and install. The app is awsome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home security system would recommend for most affordable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Really Great Camera for your security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is so much better than my previous camera. It’s brighter clearer video and very fast to respond when it sees a animal or person. The best part I like about Arlo is the fact that the camera or service rather will dial your cell phone to let you know someone is in your yard area or gate. Best camera for the money in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfectly and dont need anything but your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good camera it stays charged for long time s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my camera, I have purchased a total of 5 now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little camera! After an attempted break-in, we needed something for our families safety. This was fairly easy to install and setup. I put the app on my kids phones too so they can see/get updates. Bonus- we got alerted to a little cat that likes to visit our porch everyday. The kids run out to visit her when they can. 100% happy buyer

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with super easy setup. Great picture.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Got three, one died in 8 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back ordered…battery life is decent but not great.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. To improve your device's battery life, we recommend trying the troubleshooting steps detailed here: https://kb.arlo.com/291

      For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us