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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,281 reviews
  • Cons mentioned:
    Cloud storage

    Rated 1 out of 5 stars

    Arlo Subscription

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I subscribed to Arlo plan for 1 year. I was not able to review the video in my cloud account. It only took a short clip of motion detector whenever there is a person. I already contacted the support agent but they didn’t solve the problem.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      We want to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    Arlo is not the best camera available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is super grainy. Not as good as some of the other cameras out there. Also, the notifications I have turned off, are still notifying me.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Amy,

      We appreciate you writing a review. To improve picture quality on your Arlo cameras, read here: https://kb.arlo.com/1179147. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.

      Thank you for your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo Spotlight Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to install and set up on the app. Fast shipping. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera!!!! Easy to use and customizable options make this camera wonderful! Great battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Motion detection

    Rated 5 out of 5 stars

    Meets my needs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to monitor. Picks up even small movements and accurately identifies what is seen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Product quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo was easy to install and is of great quality. Picture is of great quality.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    ARLO this set not as good.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Arlo security pirchased which ran off rechargeable batteries were awesome. This last set charge doesnt hold a month even aftee i reduce motion detection down to barely nothing. Now they wont record unless i pay a fee. I believe one of the cameras was defective. I called Arlo and all he wanted to do was convince me to purchase thinhs for it. They wont refund or take it back or replace it agter i spent close to 300.00 on them no longer than maybe 3 months ago if that.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Bestfriend,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      We want to mention that there are several benefits of having an Arlo Subscription detailed here: https://kb.arlo.com/000056583

      Additionally, we also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to install. Great picture quality. I couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Best Arlo so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a few Arlo devices and the quality and response on these have been the best. The WiFi connectivity is very strong, through multiple walls and long distances. Base station only makes it better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You need smarthub!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Notes should mention you cannot use this camera without a smart hub. i went into the store and the rep told me I would be able to use this along with my floodlight, unfortunately I had to return this camera and get a two pack camera with the smarthub.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason it’s getting 4 stars is cause the set up process wasn’t the easiest. Once I finally got it paired up to the WiFi and everything I haven’t had any problems, great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I see you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and now the can watch the house while away and see in real time who is there

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Great Cameras at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised. Great Cameras, easy to setup. Clear videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surveillance cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal item for small families who want to feel safe and make sure their home is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    ,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works better than expected,also easy to install. The quality more than justify the cost.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using it with the Arlo 3 cameras. I love it has a spotlight feature. My only issue is it does not have removable batteries to charge. You will need to plug it directly to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cameras and easy to install. Great visibility.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent Security Cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real total package with four easy to install cameras. The picture quality is excellent. Love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vision on outdoor patio and driveway, have one in the backyard, and kitchen as well .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new toy!! It give us the peace of mind of knowing whats going around our house.

    I would recommend this to a friend