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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,281 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, helpful customer service for setting it up. It's great because it lets me know when I've received packages ans they don't have to sit on the porch until I notice, which can sometimes be hours later; I feel that my family is safer now knowing who is at the d00r bef0rew opening it;,Tahnks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for security, is necesary for home because i check my things

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Break a lag.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality thing. Show me good things you never see like before. Travel back in time 30 seconds, very confusing. I say get it. Break a lag.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work well and easy to install. Easy set up for app. There is a lag in real time recording but all in all a decent set up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Don’t

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One day and it had to be recharged…not my idea of ideal camera motion picture quality is excellent

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Ohmygoditsjudy,

      Thank you for taking the time to share your feedback. Please note that the battery life of your Arlo camera is 3-6 months with average use detailed here: https://kb.arlo.com/1202753. Learn more about optimizing your Arlo camera’s battery life here: https://kb.arlo.com/291.

      Thank you again for your feedback. Please let us know if we can be of further assistance by contacting our Support team: https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my cameras. I like when the lights come on in the dark

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras for the price my only complaint is battery life but again for the price you can’t go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loveee it so much that I had to buy more of them..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    It’s OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are decent. Lag time for live view is slow by 1-2 seconds. Battery life is average.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera helps when away from hoy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Feel more safe and secure at home.and away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Catch them slacking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take a look around with the Arlo security camera!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Works great! Clear picture, picks up every motion.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Working good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, work as expected. This is an upgrade of my previous verison of arlo cams due to getting old and not working anymore...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for my driveway, 1080p is perfectly clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy use! Instant pick with Best Buy Online

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Vero Beach

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install and the quality is great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice security camera, the only drawback is the short battery life. It only last about two weeks before it needs to be charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LIKE THIS ITEM.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARLO - ESSENTILA OUTDOOR CAMERA. I LIKE THIS ITEM.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo camera purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality pictures and easy to install! Good camera for the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo home security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these cameras two years ago and paid a 4-year warranty. The cameras were damaged in less than two years after I bought them. I went to Best Buy so they could replace me because I still had two more years of warranty left. When I arrived at the Best Buy store, they told me that They couldn't do anything because they didn't have the same cameras. If I wanted, they would exchange me for other cameras but I had to pay 260 dollars more and I told them that I didn't have to pay anything because the cameras have a warranty. They told me what they couldn't do. nothing, this is something ridiculous because you pay a guarantee for nothing, you only lose money, no more best buy for me, I bought many things for many years

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Casper

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us