Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,281 reviews
  • Rated 5 out of 5 stars

    Good Product over all

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product very good value no issues whats so ever

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Arlo essential not to good.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one of the cameras will stay connected. The other 2 I have gave up on. Old Arlo cameras worked fine, but I am about to switch to different brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cloud storage

    Rated 4 out of 5 stars

    Expensive product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to pay extra for the cloud. It does not come with any storeage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Arlo outdoor camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is good but This item has a crack so I had to return for a replacement which was a hassle

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    ARLO CAMERA

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DAUGHTER LOVE THESE cameras. SHE NEEDS A SOLAR PANEL BECAUSE SHE ALWAYS WANT ME TO BUY HER BATTERIES. LOL

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed Customer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this investment in my home Security on March 24, 2023. Three of the cameras stopped working the first week of June 2023. I have tried everything to get these cameras to work (called Arlo customer service.. that was a waste of time) I only have one of the cameras that will stay connected. This has been the worse investment I have ever made. I completely wasted $427.99 on these cameras. I have never in my life written a review on any product, and I get no Joy in writing this. I just would like to warn others of the potential waste of hard earned money on these cameras. I loved the cameras for the 2 months they worked. Just frustrated and disappointed.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Anthony Woods,

      We want to work with you to address the 3 cameras. not working concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 1 out of 5 stars

    Awful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWFUL! Not user friendly, extremely difficult to try and set up and connect. We attempted to set these cameras up and 6 hours and 3 trips back to Best Buy, we returned them for a completely different brand. A special router was required to set up the cameras, which cost an additional $125.00 and we were still never able to connect them. The most frustrating experience! We returned them for another brand at Best Buy and had the new cameras installed within 5 minutes…. Without needing a special router to do so. Would not recommend this brand of cameras as all

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Stephanie,

      Thanks for sharing your review and we are sorry to hear you returned your cameras. The Arlo Essential Spotlight Camera does not require a special router and can connect directly to your 2.4 GHz network.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Minimal effort, maximum performance

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had Arlo cameras for a few years, but bought these when I moved into a new place. I was surprised to find you no longer need a base unit, and that each camera is a self-contained unit that functions on its own. The setup was super fast, the performance is great, and the peace of mind is well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless and solar powered camera and floodlight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Camera Overall

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to catch this camera while on sale ($99). Installation of the camera was easy and it integrated just fine with my other Arlo cameras. The spotlight feature is great and helps with picture quality in low light settings. Only negative thing is the speed of the playback when trying to watch the live feed. The app buffers for a while before the live feed will start. Outside of that, great camera. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    EXCELLLENT Security Investment

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to add additional cameras to my Arlo ecosystem. It has voice, motion and a light. What more can you ask for? You can monitor it from anywhere. The app is awesome. If you have a Samsung tv, you can view the camera directly from your tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , geek squard did a good set up thank you

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Never buying again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery long only like 3 day need to charge every time

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Mariah,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice view of everything within the space, day or night.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was super easy and the quality of video is pretty good. Some issues with the zones, but not a show stopper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arlo Essential camera and spotlight

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera for the price. Spotlight could be stronger. Easy to set up and install. Night vision could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Don't know

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Arlo cameras. It let's me sleep more peaceful every night and no matter where I go I can keep an eye out at my property and know what's happening around it.. I want to thanks Best Buy for giving me the information necessary to make a in what type of camera and brand to get for my property.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple, easy, reliable.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to setup and the battery lasts a very long time. I'm very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range and clarity of the the cameras are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great Security Camera

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Arlo Essential Spotlight camera. It doesn't have to work with a base station. The color night vision is great and clearer pictures. I have Arlo Pro 2 camera's, so the only minus is you have to get the security plan for the Arlo Essential.

    I would recommend this to a friend