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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 3,281 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Junk, pure junk

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 of these now, and both of them died in less than a year. My Ring and my WYZE cams are still going strong. Arlo is crap - pure and simple crap.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the no wires BUT need to be charged quite a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Wasn't what I expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this camera. It was easy to setup and install. The nigh vision, however, was horrible! A cheaper camera that I purchased, to watch the chicken coop, lit up the area at night but, I sent that one back because it kept going off-line. I'm certain that this ARLO camera works great for other applications, though.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Bjeff,

      We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security2022

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of Arlo camera’s, I am very happy with the operation of the cameras and I can recommend them to anyone that is looking to buy a quality camera for home security.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    No complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good. Have to change the settings for extended battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay but dont work with apple home. Shoukd have come wogh a base station.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. The Arlo Essential Spotlight is compatible is compatible with Apple Homekit, but requires an Arlo Smart Hub. Please refer to the article for details: https://kb.arlo.com/000062279.

      For further assistance in addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DO NOT BUY THIS PRODUCT.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor, battery drains within a week and has to recharge frequently. Cameras are useless and do not record anything unless you cont.. to subscribe to Arlo and pay fees.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Harsuk,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Exactly what we needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We built a new garage and needed a good angle, a little light and definitely wanted sound. This was a great addition to our Arlo network. Out of the 5 cameras we have now, this one has better features, functionality and it was an excellent value. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Arlo Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, easy connection and great display.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice cameras, I liked this one so much I got more.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy, decent price and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality picture and really like the spotlight activity at night. Easy setup and the battery life is great. For a camera that has alot of activity you need to charge after about a week and a camera with very little activity about a over a month.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does what it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok product, not really thrilled about it. It limited functionality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent Quality Arlo Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Quality Cameras. 1080p is very Crisp and night time mode is also great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice Security Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice security camera. It’s been few days but I doubt it’s battery will run for 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and get started, has a 5 second lag with camera to monitor but not a big deal. I even set it on my daughters desk to make sure she’s focusing on school without having to go to her room every 5 mins. I love the text notifications you get when armed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Arlo cams, easy to set up and install. Fun to check out the skunks at night.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible camera and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stay charged.. dies in a few days...it was less than 30 days and I could not return... return policy sucks...never again..wish I could give zero stars

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Desmond,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Outdoorsecurity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this item, but it requires a battery charge too often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice indoor/outdoor camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look, size and convenience of this camera as well as the outdoor option. I wish the cord to plug it in was a little longer so I didn't have to use the battery indoors, but the battery life is long. I also like the two way audio option and ability to mute myself. I just wish I could mute myself before I turned the camera on. Overall, I'm very happy with this camera and would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Home

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install but i paid for multiple camera service and the 3rd camera wont connect

    I would recommend this to a friend