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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,281 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jackson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with this camera, Frothecamera to the app its super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    nice addition to our arlo system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice addition to our arlo system. catch color images at night

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nudges out the competition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting directly to Wi-Fi makes these cameras incredibly easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear. Also have the doorbell and anle to sync both to the app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    More Security from Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a 3rd camera for security, Arlo is the BEST!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Easy to install and connect to existing phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, great camera's. Very easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Image, Very Easy to Use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant on, or motion sensitive. Easy installation. Good color image from bright day to deep twilight. LED spotlight (switchable and dimmable) works well and is essential for areas with no overnight lighting. Built in battery (for us) lasts 2 weeks plus between charges on a busy pathway. Recharging is easy with included USB cable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great I need to change out my old ones and get 8 more

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues. This camera has very clear video and audio sounds clear from 50 feet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection, Night vision
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Wireless Battery Powered 1080P Security Camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera offers easy installation with a completely wireless design. No external power required. The included rechargeable battery is estimated to last 6 month between charges! It measures a trim 3.5” x 2” X 3” and only weighs 3/4 lb. I was thrilled with the sharp, clear 1080P video quality. I view this camera both on my Google Home and my Alexa Show. It even sends alerts to my Apple Watch! This is my only security camera that produces a color image at night. The camera senses motion up to 23 feet. This covers my driveway completely, so I am immediately alerted to visitors on foot or in their car as they enter our yard. This camera has a built-in spot light, which can be activated by action. It also features 2-way voice between the person watching the phone, Google Home or Alexa Show, and the person being captured by the camera. It actually has a built-in microphone and speaker. The voice is clear, helped by built-in noise cancellation. An optional solar panel is available to keep the camera battery charged, so you never have to use the included battery charging cable. This is a very smart option, as it makes the camera completely maintenance free. CONCLUSION: I use several security camera manufacturers’ cameras inside and outside of my house. Most require 120 Volt AC power. I use this camera on the side of the house that has no power available. It is the perfect camera for this application. In fact, this weather resistant camera works so well & lasts so long on it’s battery, that I plan to buy several more Arlo Essential cameras for outside viewing. I highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo Essential may not be used as an outside camer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera in March 18, 2023 moving forward April 21, 2023 camera went offline and now is defective. So annoyed because my car has been vandalized before and having this camera made it more difficult for the person to continue with vandalized my vehicle. I'm waiting on a replacement from Arlo.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Guadalupe,

      Thank you for your review. We are sorry to hear that your car was vandalized. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. Happy to hear our support team is on it but If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Cons mentioned:
    Battery life, Connection

    Rated 2 out of 5 stars

    Won’t hold charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not stay charged and everytime internet goes out I have to delete camera and set back up .

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Tisa,

      Thanks for your feedback. We would like to learn more about the troubles that you are experiencing with your Arlo system and assist you further. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice cameras so I purchased 4 more of this brand they work well easy to add to existing system.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Dave S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been 7 days since the purchase and it is still working. I returned 3 Essential’ s due to not staying connected prior to the Pro 4.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Caymandave,

      Thanks for your feedback. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of Best Buy review so we can assist you with getting your Arlo cameras to work as expected.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      RM arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera i really suggest it and it record in full HD

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    See whats going on while you sleep.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, with a bright light and a clear view. Battery lasts a good while too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality . Definitely recommend! I am able to watch everything happening around my house .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Affordable Smart Home Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear footage, spotlight feature works great, cloud storage is easy to manage

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good at a distance but if you zoom you can’t get a good face. Also, the camera loses charge quickly and requires constant charging

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Friscoguy,

      Thanks for your feedback. For tips on how you can optimize the image/video quality of your Arlo camera, please check this article : https://kb.arlo.com/1179147/. This link : https://kb.arlo.com/291/ will give you ideas on how you can extend the battery life of your camera.

      If you need assistance, contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us