Customer Ratings & Reviews

I purchased these cameras in April of 2021. It is now March of 2023 and the cameras have already started malfunctioning and not working. The warranty only covers 1 years. You pay alot of money for a camera that yoh would tbink would last 5+ years, received no extended support and offered a 20% coupon to buy another one via arlo customer support. Very basic cameras, the app is very simple and a basic user experience.

They are ok for some cheap security. However, they die real fast, you get knock out of the login, and it give you trouble you try to add another user.

These work as well as any other Arlo camera. I would not recommend Arlo unless you are already in the ecosystem. There are better values and Arlo uses any way possible to nickel and dime you for their "upgrades" which used to be standard.

Purchased this camera to replace an older Arlo Pro camera that broke. I like the better quality picture and upgraded features, my only issue is after the 3 month trial of Arlo Smart, you have to pay a monthly subscription for the "smart" features and for the 7 day recording storage.

The camera has a very clear vision at night as well. The audio is so clear . I can hear my neighbors 25 yards away. I watch it as my kids get home from school.

I have placed the camera in a garage, relatively less movement which trigger the camera. Worked well for initial one month or so. Then it started giving problems, The battery doesn't last longer than 3 weeks, the camera goes offline intermittently. You have to either restart the system or remove & add the device all over again. Another thing that is also not clarified when you purchase the product is that subscription is a must have for recording.

Terrible instructions. The instructions for the security sign were more detailed than the camera set-up. I went online and did everything possible and even had a friend with more technical knowledge assist and nothing worked. I then contacted customer service via chat in an attempt to get assistance with the set-up. I requested a phone number several times so I could call as I have no patience for typing for technical support (it takes forever). Arlo has no technical support unless you are a paid subscriber. The instructions are barely the size of the cartoons that come in an old school bubble gum pack. You have to spend time on the internet researching how to set it up. While I intended to get the subscription after my free 30-day trial and to see how well it worked. I decided after the attempt to set up a poor product with vague instructions; not to mention a company who fails or refuses to answer basic information over the phone unless you PAY them, is not worthy of my business. To the Arlo rep: Your product is awful and your attempt to assist customers after a sale is a FAILURE. I will be getting new cameras once I return your Arlo product, and I can assure it will not be your junk.

Easy to Install and easy to use. But I wish there was a way to mute the movement notifications to longer than 24 hours in the app.

This camera provides excellent area coverage. I would highly recommend any homeowner purchase this system to provide the security for their home without the monthly fees.

Excellent addition to my Arlo system! A simple installation will have you up and running in no time. Rock-solid functions provide you with 1080p videos.

This security camera works as advertised. I live in a Senior Living facility. My apartment has one door to the main hall. I mounted this camea in the entry hall, covering the front door. It records a clear picture of all coming and going. If any unauthorized person with a master key opens the door when I am out, the action will be recorded and I will be notified. The incident can be recalled at any time in order to advise management that there is a problem. The picture is clear and any person can be easily identified. Highly satisfied with this product.

Works well! Great video/audio quality. I have the Pro 3 cameras and the only downside to the Essential is that the battery is not removable like the Pro 3s. You have to take the camera down and charge it with an outlet charger.

Wasn't aware this required a monthly charge after trial period. Returning them. Liked them before the trial ran out. No user information was included with them.

Great camera, if it’s not hooked up to direct power the battery runs low, not as described. Arlo said 6 months in between charging. It’s more like 2 weeks if the camera is constantly recording

We started with the first generation Arlo, and we like that the second generation did not need a transponder. It was very easy to use and to set up.

This camera offers a noticeable improvement in both day and night image quality over the Arlo vidro doorbell. Very easy to install and set up.

Great alerts and video image capture. Battery usually last 4 months before needing a recharge. I’ve had a couple issues with it going off-line and losing connection and needing to work with tech-support but they have been helpful.

Highly recommend these cameras! Super easy to install and alittle confusing at first to set up but besides that, quality is pretty decent and app is easy to use.

Awesome Camera and it has a light that comes on when there is motion. You can hear very clear and I’m happy with this purchase. I plan to buy more in the future.

Great product, Best Buy took care of my order with ease!