Customer Ratings & Reviews

Great little outdoor camera, I’m please with the quality. I would recommend this to family and friends.

Easy set up, good picture quality, and a decent price.

Amazing deal from Best Buy!!!!!!!thank you Best Buy!!!

Batteries don’t last. The older version’s battery last far more than these. Good quality video but the battery life is awful. Also, we have to pay to have the recordings saved. That is new to us because our older version cameras are still up and running at our shop and we’ve never had to pay extra to actually record and save the clips.

The best outdoor camera to use en home or commercials

Good product very good value no issues whats so ever

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The image quality of Arlo cameras blows away the competition so much it makes me wonder why people stick with those r**g cameras. I watched some youtube videos and their appears to be brands that might beat Arlo but I'm happy with the system.

Purchased these Ada gift for my husband. They are easy to install and set up, you just need a subscription.

Good Image / But some problems with the App I it does not record like the other I have to the Apps.

First, the camera was very easy to set up following the app site instructions. I had no trouble connecting to my internet. The camera captures clear video and notifies me when it captures people. There is a few seconds delay which is fine. Its set for people but also picks up animals but doesn't notify you unless you want it to.

I purchased this investment in my home Security on March 24, 2023. Three of the cameras stopped working the first week of June 2023. I have tried everything to get these cameras to work (called Arlo customer service.. that was a waste of time) I only have one of the cameras that will stay connected. This has been the worse investment I have ever made. I completely wasted $427.99 on these cameras. I have never in my life written a review on any product, and I get no Joy in writing this. I just would like to warn others of the potential waste of hard earned money on these cameras. I loved the cameras for the 2 months they worked. Just frustrated and disappointed.

Great picture quality, easy to install and great price.

Good visual. Can’t connect to other users. Only one user can view the camera. Light is bright and the sound is clear.

Amazing video and sound quality. The battery definitely does not last as long as advertised.

Bought two of them. Less than a year later, one after the other stopped working. The electronics or the battery did not withstand the outdoor .

Work well and problem-free. Easy setup, however it seems there has to be a way to restart the camera itself if it stops working

I sincerely wish I’d never invested in the Arlo system. I was happy with my first two Arlo cameras, which are the Pro camera. The battery life is decent on those and they have free 7 day rolling storage. I decided to add more cameras, and the Pro was no longer available, so I opted for the Essential version. I bought two and was able to add them to my system fairly easily. My first disappointment came when I realized that in order for the videos to record and save, so had to pay for a subscription. This realization came after the free trial I was unaware that I was using ended, by then it was too late to return them to Best Buy. I reluctantly signed up for the service, but I wasn’t happy about it. In my opinion it’s too expensive. My next disappointment came when I saw how short the battery life is. I was climbing up a ladder ever four days to charge them. This wasn’t ideal, so I purchased one of the Arlo Solar “chargers” (not actually a charger though, see my other review for details). I hooked the solar panel to my front Essential camera and it had worked well. So I purchased a second one sometime later, and it has been ineffective. Basically it was very spotty in terms of working, sometimes the panel would maintain the charge, sometimes it wouldn’t. So I was still climbing up and taking my back camera down to charge it constantly. This last time I took the camera down, I repositioned the panel thinking maybe the trees were casting too much shade, and now the panel doesn’t work at all! On top of that, the charge on my back, one year old Essential camera now doesn’t even last 24 hours. So I’m assuming the battery is shot. And my final disappointment came when I constantly had issues with the cameras being offline. So if I’m laying in bed and the dogs start going crazy, I often times can’t access the live stream. Or the time one if my chickens got killed and the camera was offline so I have no idea how it happened. These cameras go offline constantly and it’s unacceptable. The video lag is also unacceptable. It takes several moments for the camera to connect when trying to view the live feed. As soon as I am able, I’m going to replace my whole system. It will not be Arlo.

The bundle we purchased was a good price for how many cameras we got but i live on a busy road so the cameras die very quickly and i havent figured out how to fix the issue other then having to now buy the solar chargers which I wasnt expecting but the cameras have amazing sound and picture.

You have to pay extra for the cloud. It does not come with any storeage.