Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $103.99
Clearance
The comparable value price is $129.99

Customer reviews

Rating 4.1 out of 5 stars with 3280 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,279 reviews
  • Rated 1 out of 5 stars

    Awful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWFUL! Not user friendly, extremely difficult to try and set up and connect. We attempted to set these cameras up and 6 hours and 3 trips back to Best Buy, we returned them for a completely different brand. A special router was required to set up the cameras, which cost an additional $125.00 and we were still never able to connect them. The most frustrating experience! We returned them for another brand at Best Buy and had the new cameras installed within 5 minutes…. Without needing a special router to do so. Would not recommend this brand of cameras as all

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Stephanie,

      Thanks for sharing your review and we are sorry to hear you returned your cameras. The Arlo Essential Spotlight Camera does not require a special router and can connect directly to your 2.4 GHz network.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Security

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good. Works good. Easy to use and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless and solar powered camera and floodlight.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and clear pictures. Wish there was a way to have the siren automatically go off at night when motion is detected.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Great video cameras and customer experience

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Arlo has been an amazing experience up to this point. I really enjoy the smart detection system that tells you what type of motion has been detected in your activity zone (person, package, animal etc..). Looking to expand to 2 more of these in the very near future. Thanks Arlo for creating such a great user experience.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Security camera

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera quality and was real easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , geek squard did a good set up thank you

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Never buying again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery long only like 3 day need to charge every time

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Mariah,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 3 out of 5 stars

    Nick perches

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and value fof the prices. We enjoyed those camera sites.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hey John,

      Thanks for writing a review about the Arlo and we're glad to hear you're liking our products so far! If you have any trouble with the app, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 2 out of 5 stars

    Doesn't last long, poor performance

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera video quality is average/poor and one of the cameras out of four is not working within a months, can't connect to the Wifi. It accepts the QR code from phone and then it never connects to the wifi. Recently it got connected once but then again got disconnected the next day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Arlo outdoor camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is good but This item has a crack so I had to return for a replacement which was a hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice view of everything within the space, day or night.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    ARLO CAMERA

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DAUGHTER LOVE THESE cameras. SHE NEEDS A SOLAR PANEL BECAUSE SHE ALWAYS WANT ME TO BUY HER BATTERIES. LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range and clarity of the the cameras are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    EXCELLLENT Security Investment

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to add additional cameras to my Arlo ecosystem. It has voice, motion and a light. What more can you ask for? You can monitor it from anywhere. The app is awesome. If you have a Samsung tv, you can view the camera directly from your tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Camera Overall

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to catch this camera while on sale ($99). Installation of the camera was easy and it integrated just fine with my other Arlo cameras. The spotlight feature is great and helps with picture quality in low light settings. Only negative thing is the speed of the playback when trying to watch the live feed. The app buffers for a while before the live feed will start. Outside of that, great camera. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Minimal effort, maximum performance

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had Arlo cameras for a few years, but bought these when I moved into a new place. I was surprised to find you no longer need a base unit, and that each camera is a self-contained unit that functions on its own. The setup was super fast, the performance is great, and the peace of mind is well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera in monitoring the dog while we are out!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Warning

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 4 pack to monitor a remote location and unfortunately it’s been a disappointing experience. 1. No clear indication a device is fully charged 2. Battery on one device lasted a week, on another lasted two weeks 3. Three weeks of use one device stopped responding while charging even though it had 50% before the charge 4. Unable to share with others. Sent link to 5 family members and after creating their own accounts the link did not work. Multiple failed attempts. At a minimum the process is not intuitive. 5. Hidden operating costs!!! For this system to be usable you need to spend $10 per month for the service. Otherwise it’s essentially vaporware 6. Full charge takes hours 7. Extreme customization of settings is required to prevent battery drain and unnecessary alerts 8. Packaging is overly complex and impossible to put anything back

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. To troubleshoot any issues with the Grant Access feature, you can read here to learn how to use this feature: https://kb.arlo.com/000039106.

      For further assistance on any other issues mentioned above, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding. arlo_us

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple, easy, reliable.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to setup and the battery lasts a very long time. I'm very satisfied with this purchase.

    I would recommend this to a friend