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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3280 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 3,279 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Shoppers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good I don’t like it I have keep changing it should a recharge backup

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Essential Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works very well and I really like the spotlight feature. The picture clarity is fantastic. The charging time seems to take a long time and sometimes has to be plugged in numerous times before the charging is successful. Overall the item is well priced and a very efficient product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Wireless HD Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Arlo cameras for years. Easy setup, Apps works great on iphone, notification pop never fail to alert. Another great one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent camera for monitoring w/no power access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up link. it took several tries to link it to my network.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Security Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sensitive and I didn't realize that before I left for a trip. You can set it to be less sensitive. The battery went dead in a short amount of time since it was turning on so often, so it didn't work for our whole trip. Sad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo camera security system!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up where I wanted them, just download there app. From there it all went seamlessly. They all work great. Just wish it had 24 hour monitoring feom a home computer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them , well the only thing is l need to chargen every 10 days but they are really good cover views

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my security of my home, i have 5 cameras installed and i can see all activities on the perimeter of my home,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo Essential Security Cameras 3-pack

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable. Simple to setup and use. Easy to add, remove or re-add cameras. The app is easy to use with these security cameras. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what we wanted and it also works as a motion spot light which is perfect for the dark corner it’s set up in

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not a good deal.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Arlo before it came with the home base ,which saved your history however this one doesn’t and they try to get you to sign up for a subscription. Which isn’t a good idea.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Davis44,

      Thank you for taking the time to share your review.

      We want to mention that there are several benefits of having an Arlo Subscription detailed here: https://kb.arlo.com/000056583

      Additionally, we also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Regards,
      Arlo Team arlo_us

  • Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was addedto my arlo pro 3, it is compatible. I use it for indoors and works as great as my arlo 3 outdoor camera. Battery does last a long time. Images are not as clear as arlo 3 but almost as good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    arlo camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great deal on some good cameras. Reasonably easy to setup and are using the 3 month free trial and will most likely subscribe to their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy to install, and was easy to add to the Pro 3 kit we bought. As we needed one more camera. Gives us piece of mind that our home and family are safe !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to our existing program. So thrilled with Arlo and the security it provides. It is easy to install and the quality of the product and the images is excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    For beginners only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want install and forget about it until battery runs out, this is for you. If you want to tinker with the software, this is not for you.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi saneman,

      Thank you for taking the time to share your Arlo Essential Spotlight Camera review. Your feedback is much appreciated and will be shared with the appropriate teams.

      Regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The price is right for these.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were easy to install simple to set up and the app is so user-friendly plus there are many features that this product provides.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 1 out of 5 stars

    Installation Issue with Mesh Router Sync.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is well made and of good quality. The installation process is pretty straight forward. Unfortunately, the camera would not sync with my Deco mesh router. I had to return the device for a refund. Information about the device pre-purchase suggests that it sometimes has difficulty with some types of routers including mesh. Can't comment of the quality since I never got to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Essential Spotlight Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Arlo Essential is the best by all means, its way better than some of those companys that have those high paying monthly fees and don't offer video and audio

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Bought the 2nd time and it's worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better than the old arlo cameras and this is my 2nd camera with the same type. And I atill have the old cameras and are still working fine.

    I would recommend this to a friend