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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3281 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,280 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Reliable and affordable alternative to Ring

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on Arlo and all my properties and am happy with the quality and range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlos security system an outstanding product and ease of access and instructions are by far the best.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo Essential may not be used as an outside camer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera in March 18, 2023 moving forward April 21, 2023 camera went offline and now is defective. So annoyed because my car has been vandalized before and having this camera made it more difficult for the person to continue with vandalized my vehicle. I'm waiting on a replacement from Arlo.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Guadalupe,

      Thank you for your review. We are sorry to hear that your car was vandalized. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. Happy to hear our support team is on it but If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like all the other arlo. Has a spot light that’s helpful some not real bright but is nice

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They die to quick if there is a lot of movement it last about 2 days

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera.good night vision. Easy mounting, overall great

    I would recommend this to a friend
  • Cons mentioned:
    Cloud storage

    Rated 1 out of 5 stars

    Nickel and dime you

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up my parents house and my house with over 16 cameras including hubs, driveway flood lights, doorbells The first few months were great, after the trail I’m told that only certain cameras come with 7 cloud storage. I bit and signed up for a plan since my cameras were just alerting me when something was there but wouldn’t show me… my dogs do that already Pay for the plan and now zones, smart detection and even decent recording are gone, why… Because you have to pay more for that… yes you have to pay for high resolution even though the cameras are sold as such 16 cameras, 3k to a company that was supposed to be great Don’t waste your money on and customer support is not very helpful

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Carmra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ..easy to set up .picture is great and the new ones batteries last longer love that part

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    CAMERA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEEDED TO ADD MORE CAMERAS ON THE OUTSIDE, WAS EASY TO ADD TO PREVIOUS ONES THAT WERE INSTALLED

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    More Security from Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a 3rd camera for security, Arlo is the BEST!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Security cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, great sound and quality of products. Best security!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to set up. Whole process for all three cameras took less than 1 hour to have it up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, great camera's. Very easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pack of cameras are very useful. They are easy to use and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    nice addition to our arlo system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice addition to our arlo system. catch color images at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Image, Very Easy to Use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant on, or motion sensitive. Easy installation. Good color image from bright day to deep twilight. LED spotlight (switchable and dimmable) works well and is essential for areas with no overnight lighting. Built in battery (for us) lasts 2 weeks plus between charges on a busy pathway. Recharging is easy with included USB cable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Better than Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery was didn't last too long for full charge. The face capture was clear on the video.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Enduser,

      Thanks for sharing your Arlo Essential Spotlight camera experience. We want to let you know that there could be few different contributing factors as to why your camera drains its battery life quicker than expected. For tips on how you can extend its battery life, see details here : https://kb.arlo.com/291/.

      To help you investigate it, please contact support here : https://www.arlo.com/en-us/support/contact.aspx. We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera it was easy to install and the picture quality is great. I’ll probably order another one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear. Also have the doorbell and anle to sync both to the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Easy to install and connect to existing phone.

    I would recommend this to a friend