4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,281 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    It was nice, at first…

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time I purchased the item, it was recommended by consumer reports. Now, that I’ve had it about 6 months, I am about to have the second of four cameras replaced. The replacement I received did not have the same battery life as the original. Also, several reports of the color being distorted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera will purchase more of there products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Jink don't buy. Terrible customer support, too.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! mine quit working and will now NOT synch to my iphone app. I get a message that says END OF LIFE meaning ARLO no longer supports this camera that I boughtl ess than 1 year ago, it is also NOT listed on Arlos End Of Life list of obsolete cameras. LESS THAN ONE YEAR old!

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Penny,

      Thank you for your review. The Arlo Essential Spotlight Camera is not part of End of Life. We would like to work with you to address your Arlo Essential Spotlight concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera.

      If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, the email address associated with your Arlo account and your phone number so that our team can follow up with you. We appreciate your understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work great and give a great picture of what’s going at real time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup! Literally walks you through it on their app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo simple the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless camera. Great option easy to use. No fee for storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super value !

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, light, great price, good reach, really recommended

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love our new security cameras!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new security cameras! Picture and audio quality is very clear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Try a different brand

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life 210 Notification setting 1-10 Not good. I would never suggest these to someone.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi MrWilson,

      Thank you for taking the time to share your review. Your feedback helps us to get improve our services. We'll share your feedback with the relevant team. We appreciate your understanding. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Surveillance camera

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe the quality of the video it’s second to none

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the arlo. I have both the ring and arlo and definitely love arlo better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cam

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and the battery lasts quite a while. Easy to use and set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was going good for the first two cameras, then the last one would not connect. I tried ten times and couldn't connect it at all. Tested the two for motion connection and it was poor quality in the video on my phone. Lagged and was spoty. Wasn't very far away from my wifi router. Will be returning them and trying another brand. The app reviews are horrible as well. Major issue with motion detection not working all the time. Don't waste your money or time

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Geek4life,

      Thanks for sharing your feedback with us. We would appreciate an opportunity to assist you with the concerns you mention above. Please send us an email at askarlo@arlo.com detailing your concern, including your email address linked to your Arlo account, your contact number and a screenshot of your Best Buy review.

      We look forward to hearing from you.

      Regards,
      Arlo Team
      ^RM

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great addition!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and came with a mount so you don't have to buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera great price picture perfect……………………..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid cameras. Way better than the Wyze cameras I had previously.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and very fast no wires or cables needed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them around my house want more asap. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to work with

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with features using my Android phone. easy to charge

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oicture quality is amazingly clear. Will definitely reccomend.

    I would recommend this to a friend