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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,281 reviews
  • Rated 1 out of 5 stars

    Ridiculous system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arlo Security cameras are totally useless. I spent most of a day talking to the company trying to get them working. One of them wouldn’t work at all and they suggested I plug it in over night - I had just unplugged it. Seriously? The one I got working before I called them was way seriously time lagging. Couldn’t even adjust it because it took so long to show what the camera was pointed at. We returned the whole thing. Waste of money and time.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Lindav,

      We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. We thank you taking a moment to leave us a comment.

      Regards,
      Arlo Team
      ^RM

  • Rated 5 out of 5 stars

    Arlo Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this product but I ended up returning it. The Arlo Essential is larger than my first generation Arlo Pro. I get it that it has a larger battery and supports 1080 resolution, but I prefer a compact camera. I still use my Arlo Pro to view my pet while I am away. I like that Arlo saves a weeks worth of video for free.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic security camera setup extra features such as setting up activity zones, animal and package detection etc cost extra after a free trial

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New Arlo add on camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Arlo camera Very clear video The light is very bright too

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Arlo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible camera. Battery is dead and will not charge

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fantastic. Video and sound quality are both great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arlo spotlight cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cameras were easy to install and get set up through the app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good quality for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and to control. And got a very good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good camera! Wire free so easy to install. Very pretty looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to i stall am dose not need to be charged constantly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to add on to a prior hub. Works well as intended.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 1 out of 5 stars

    unsatisfied

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not made aware the new generation needed a subscription. Had I known I may have went with other options

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hello Cmay,
      Thank you for taking the time to share your Arlo Essential Spotlight Camera review. Here is a breakdown of the functions available without an Arlo Smart Subscription:
      1) Motion alerts - You will continue to receive simple alerts via push notifications and/or email notifications.
      2) Recordings - When synced to a compatible Arlo SmartHub, you can use local storage for recordings. Recordings will be saved up to 2K quality.
      3) Device page in App loads with an image from the last detected motion event, instead of the most recent stream.
      Please note, Smart services such as e911, Package Detection, Smart Alerts and Cloud Recordings are only available with subscription.
      If you need further assistance with your Arlo Essential Spotlight Camera, please reach out to our Support team: https://www.arlo.com/en-us/support/contact.aspx
      Best Regards,
      Arlo Team
      ^KN

  • Rated 5 out of 5 stars

    Excellent Security for your home or business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are very functional. They can be used for both indoors and outdoors. The battery life is very good and charging them is easy. The most important factor is being wireless. The hookup to our wifi worked with little fuss. The camera lens provides an excellent view with good clarity. This give us peace of mind and is a good fit with our house alarm.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Great quality and pic is perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable but not noise activated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another add on camera to our Arlo Pro 4 system. The Essential was a little cheaper so we decided to try it. The only thing that I don’t like is that it does not activate by noise but only by motion. I guess it’s not a big deal since we have 3 other cameras around the house that does activate by noise/motion.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality. Just needed extra camera up close on door way.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had 3 cameras. Had to replace 2 already.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Richard,

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team

  • Rated 4 out of 5 stars

    Arlo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is good for sending alerts but it sucks to have to pay monthly to use it (saving motion) and also it has great range

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good and economical

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these due to security issues. Easy to install and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Bill75 thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera talks to you different from all my other cameras

    I would recommend this to a friend