Customer Ratings & Reviews
- Model:
- VMC2030-100NAS
- SKU:
- 6416337
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says that the battery is going for one year. But it’s not gonna take even for one week. I will return it.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Joseph,
Thanks for your feedback. We want to clarify that the Arlo Essential Spotlight camera's battery life approximately lasts up to 6 months with average use. Heave usage of the camera and other factors may cause to drain it faster than expected. For tips on how you can extend its battery life, see info here : https://kb.arlo.com/291/.
Feel free to reach out Arlo Support Team if you need further assistance : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
Temporary fix
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got conned into buying this i stead of the newer model cause no one can handle the product
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Matthew,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Arlo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them work great Would definitely recommend this camera system they work absolutely amazing great battery life
I would recommend this to a friendHappy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the product and the installation. The technicians were knowledgable and friendly.
I would recommend this to a friendJust what we needed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered these so we could feel more safe. These are perfect for keeping our house secure!
I would recommend this to a friend- Cons mentioned:Connection
Buyer Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box only one camera connected to the app. The other two refused to connect at all. After hours of troubleshooting and contacting support for assistance none of the cameras would connect. Including the one that initially worked. I returned them. If you take the chance and buy them then save your packaging and receipt.
No, I would not recommend this to a friend Poor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted me a couple months never worked at that horrible
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Lizette,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality, Ease of use, Motion detectionCons mentioned:Battery life
Small yet powerful camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these cameras because I needed to monitor who comes and goes when I am not home and they are the best investment I have made. They are small but powerful. The picture is so clear and even at night the images are crystal clear. Two way audio. Detects people animals cars. Anything really. The sensitivity can be adjusted also . Easy set up. My only complaint would be that me and my husband can't both be logged in at same time. And also a small delay.
I would recommend this to a friend Camera with night light flash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a really nice camera and I like the motion light that comes in
I would recommend this to a friend- Cons mentioned:Battery life
Do not buy these!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery dies in a matter of days! Thought it was odd since it said the battery would last a long time so we replaced the cameras and the new ones also died extremely quickly. Worst case: they’re connected to the solar panels! If you insist on buying these get a protection plan!!!!!!!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Arlo essential camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and longer lasting battery than I thought. It also has a good amount of coverage.
I would recommend this to a friendHappy with cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the cameras they work great nothing gets passing them
I would recommend this to a friendHome security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really excellent home security system, i highly recommend this product!
I would recommend this to a friendEasy to use, good quality, bright light!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up and the light is bright enough to essentially replace the front porch light.
I would recommend this to a friendPlease
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the product it works well give me what I was looking for
I would recommend this to a friendArlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor customer support, wouldn’t recommend this product ever
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Will,
We want to work with you to address the customer support experience you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. Best buy has always provided the best support for the money.
I would recommend this to a friendSecurity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The individual and additives are good and compare to other security systems this is by far a good product.
I would recommend this to a friendArlo Essential Spotlight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already owned 2 of the same ones before this purchase. Wanted more and bought them, and they were on sale too!
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them but after paying so much I don’t like fact you need to pay for subscription
I would recommend this to a friend