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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,281 reviews
  • Rated 5 out of 5 stars

    Safe and secured

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is greay and feel sage in personal and business aspects .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes some fine tuning...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes a little fine tuning to avoid getting cars driving by while still getting the driveway...doable though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera's work really well and are very durable I would recommend this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arlo Essential

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the arlo pro 3 since it does not read tag numbers well but for security to know what’s happening around you hone they are worth it.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Whatsittoyou27,

      We appreciate you for sharing your review with the Arlo Essential Spotlight camera and will share your feedback with the internal teams. Feel free to contact Arlo Support Team if you need assistance with your system at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product other than a little tedious to set up with the phone but other than that great security system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall awesome & worth every cent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and the video clarity is awesome. This was a great safety investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good std camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera to integrate with my other Arlo set. Higher resolution the original Arlo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and it tell you what is spotted so you know if it’s a person, animal and even a vehicle’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, am having a little problem with one of the cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is awesome. I will be purchasing another one in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Arlo cameras with better battery life. I highly recommend it. In fact I already have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Cameras have great resolution. Haven't had this long enough to judge the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Arlo system bought and it works well. This one doesn’t have the hub station and I like it better.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery is JUNK! Save your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this camera! The battery life sucks.... it’s been setup for 1.5 weeks and I already had to charge it. I have it set to run from 10pm-4am and there isn’t a lot of traffic where it’s setup. Keep your money, go with the Arlo with replaceable batteries. I own 4 Arlo Pro and only have to charge those batteries once every 3-4 months depending on useable and weather (winter)

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you for taking the time to share your Essential Spotlight Camera experience. Check out these tips on how to extend your Arlo Essential Spotlight Camera's battery life: https://kb.arlo.com/291. Additionally, please note the following environmental factors also reduce battery life: Temperatures below 32°F (0°C). Low-light environments that require infrared sensors to work harder. If you need further assistance, please visit https://www.arlo.com/en-us/support/contact.aspx and select your preferred method on reaching our Support team. ^KN arlo_us

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice although the alarm is not as loud as it implies but overall I feel great about this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far im very satisfied with this! Great Day & Night vision!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was the worst for us, it didn't work to our expectations, kept having to call or chat with Arlo. There was a cat on our front porch where the camera was facing and never set the camera off and it was like 3 ft away. It kept shutting itself off and losing Wi-Fi which the box is less than 15ft from the product. No,no and no I wouldn't suggest this product to anyone.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Thank you for sharing your Arlo Essential Spotlight Camera and support experience. Our team would appreciate the opportunity to work with you further to ensure your camera is configured to meet your expectations. Please send us an email at askarlo@arlo.com and include a screenshot of your Best Buy review, the email address linked to your Arlo account, your case number and contact number. arlo_us

  • Rated 5 out of 5 stars

    I love these Cameras

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras, I used them on the projects for added security and they work great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wireless camera. I ordered another one & it came in the next morning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARLO SECURITY CAMERA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS ITEM GAVE ME PEACE OF MIND FOR SECURITY AND PRIVACY. EXCELLENT.

    I would recommend this to a friend