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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,281 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Spotlight Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Spotlight Camera works great at day and night. It's easy to set up and accurately identifies animals and people.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    More bang for your buck!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an existing Arlo system but wanted a camera for outside that lasted a bit longer between charges as well as motion sensing and this bad boy even offered a LIGHT. I was sold at 6mo between charges. What an amazing value and quality camera!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 5 out of 5 stars

    Exactly What We Were Looking For

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was super easy to add to my system and works really well! The picture is very clear and I like the ability to adjust the range and motions it picks up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy to install, amazing quality video!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this little camera. The quality of the video is HD quality. This was super easy to install - had it up and running within 15 min out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    We named our Puppy Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a 4 pack of the Essentials Spotlight Cameras the App and set up are easy to handle. The link them to the App Prior to setting up outside or to the location. Very sensitive and responsive. Living in the woods with a new puppy can be scary to think about getting skunked or if something else is out there Arlo gives us the peace of mind and let’s me scare off the wild ones with the Spotlight siren or us yelling at the puppy not to eat that. Also because of the simple assembly make sure it is in a secured space since anyone can just pop it off the mount without tools.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has a great picture. It is also user friendly, I would recommend this camera is anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect for Smart Home Surveillance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the essential right before we went out of town. We got it so we could keep an eye on our house and the friend we are letting stay with us. It is a really good thing we did. We specifically asked her to not have anyone over, which she did, and we have it on camera. It also was good for our fur babies. She did not come home to let the dogs out, so we had to call other friends to come let the dogs out, as well as feed them. This was a perfect purchase for us. Made our decision easy to ask our friend to leave, as well as made sure our poor dogs were taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and best service. Just getting it set up and looking forward to adding it to my security. This is my second camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is perfect to use outside when wiring is not an option. The picture quality is great. The spotlight and alarm are great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Camera Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras add a level of security to my home. The Best Buy installer made quick work installing and the system works well. Great addition to my security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this camera works great,the good thing about this is you can get a solar panel so you don't have to charge it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having two kids and working opposite shifts from my husband it’s nice to know that we can watch the house whenever at work or out as a family together!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Large cover area. Just what we needed and in the price range that fit our budget.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Motion detection

    Rated 5 out of 5 stars

    Clarity is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our Arlo Essential cameras! Detection specification for motion, person, animal is great! Easy setup. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    There are monthly subscriptions fees.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you google Arlo it says there are no monthly fees involved, which is why i purchased these. This is incorrect - if you don't purchase an additional base you will have to pay the 10.00 a month subscription price, and they don't even tell you that they just stop recording after the 1 month trial period. then when you purchase the base you do not get the alerts that they were giving you in the begining, ie Person or dog or car notifications, all you will get with the base is a basic motion notification. Not happy at all :(

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Unhappy,

      Thanks for your feedback. We want to mention that as stated explained here: https://kb.arlo.com/88/, the Arlo Essential Spotlight camera comes with an Arlo Smart trial. When the trial expires, you have the option to purchase an Arlo Smart subscription. Without an Arlo Smart subscription, you can still add up to 5 cameras to your Arlo account, live stream, and receive motion and audio notifications.

      Again, we appreciate your feedback. If you need assistance with your system, feel free to contact support at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Rated 5 out of 5 stars

    Great HD camera with lots of control!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Arlo Products. I just recently bought the wireless Essential Spotlight camera and I love the features it has. The alarm is loud but not too overbearing. Enough to alert you and scare any potential thieves. The spotlight works great too! It’s nice that you can control the brightness in real time. I think my favorite thing about it so far having it for just 2 weeks is that it holds a charge really well. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can zoom in on areas to take a closer look at something and the 2way audio. We use it a lot to talk to our dogs. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Excellent Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras. Good clear picture and sound. The night vision has good detail and even better with the spotlight on.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Run, don’t walk.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap plastic. Motion detection works 2/3rds of the time. Battery has to be changed once a week. Don’t waste your money. I’m

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. If your camera is not detecting motion , refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.

      For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your support.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great for the house.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for around house. Simple install. Came with a mount for mounting. The audio is very responsive. Video quality is very good.

    I would recommend this to a friend