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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,281 reviews
  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for the cameras are all right need to adjust the brightness on them if I can

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Camera Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing weeks of research. I found myself looking at these cameras. With the spotlight and the two way microphone with the 1080P resolution. You really can’t go wrong with these cameras. Easy to mount and two position as well. And if you need to take it down and place it somewhere else it’s easy to take down and place back up. Highly recommend this camera for anybody.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. Arlo is a good option but not as reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the four cameras did not function correctly. It seems like Arlo’s have become less reliable, my old pros are bullet proof.

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. We like to learn more about the one camera not working properly concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery life sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so the picture quality is good the audio is good however the camera battery does not in fact last 6 months at minimum i charge the cameras and in 3 weeks i need to charge them again. Very annoying as i am a truck driver and can not get to the cameras in time to charge them again and again i would give a 5 star review if the batteries would last as long as promised.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Battery,

      Thank you for sharing your feedback about the Arlo Essential Spotlight camera. We want to mention that the battery life of your camera approximately lasts to 6 months with average use. To learn more about your camera's battery life and how you can extend its usage, please check these links : https://kb.arlo.com/1202753/ and https://kb.arlo.com/291.

      For assistance in checking the settings and setup of your camera, feel free to contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx.

      Regards,
      Arlo Team
      ^RM arlo_us

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    My Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless, convenient, and easy to install, good price for the bundle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good camera it stays charged for long time s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home security system would recommend for most affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my camera, I have purchased a total of 5 now

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and install, very good video quality, would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfectly and dont need anything but your phone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Got three, one died in 8 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back ordered…battery life is decent but not great.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for your review. To improve your device's battery life, we recommend trying the troubleshooting steps detailed here: https://kb.arlo.com/291

      For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Video/Night Vision Inconsistent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharpest video of previous Arlo cameras. Night vision is still inconsistent. Arlo app is frustratingly unreliable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Essential Arlo camera milking your $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased black essential Arlo camera three months ago. At beginning the battery was good and then slowly needing to recharge more often. I already have older model of Arlo cameras with hub base and no monthly fee for it and wanted to add it with essential camera and was able to do same options as the older ones until the three months free trial expired and now I’m unable to have same options as the older one that doesn’t have the monthly fee. Rip off!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup app easy to navigate overall great product for the money

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Essentials Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great. Awesome color and love the light.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Clear video and easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video image is clear and the entire set up is user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, very easy to setup and install. The app is awsome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Essential

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little camera.. support is fast to respond..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and Easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product easy to install! Like it not bad and useful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Essential Spotlight Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo essential spotlight camera is a great product.

    I would recommend this to a friend