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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 3282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers praise the Essential Spotlight 4-Camera system's excellent camera quality, ease of use, and straightforward setup. Many also appreciate the night vision, motion detection, and spotlight features. However, some users express concerns regarding battery life and occasional connection issues. A recurring negative comment centers on the necessity of a subscription for certain features like video storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,281 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great investment!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras and doorbell were packaged nicely, super easy to setup, and the app is great! I've used Blink and Reolink cameras before, but I like these better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Essential - great camera and easy set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Arlo Essential Spotlight camera as an add on to my Arlo system. I was surprised at how easy it was to set up. In less than five minutes it was added to my system. I will add that I already had the Arlo app on my phone and this may add to set up time if you have to do this. The camera quality is outstanding. And, I really like the updated features of being able to adjust the field of the camera. I have placed the camera on my driveway. I was a little skeptical of the spotlight, and while I thought the spotlight wouldn’t do much, it lights up my whole driveway! If you are looking for a camera with great video and is easy to set up, this one fits that category. I’m pretty a pretty picky customer when it comes to purchases and I am very pleased with this camera. I highly recommend this camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arlo Essential Spotlight Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Arlo Essential Spotlight Camera alot, the look and everything it's able to do is what I was looking for I only wish they would make it easier/More info on getting the camera started. Im pretty good when it comes to technology but I've never really dealt with having a camera at home like this before so for first time users I just wish it was a little more helpful

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Good basic surveillance cam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has every feature that i need. Zone filtering, guest access, easy to navigate cloud storage, night vision, zoom, and i could go on. My next camera i will be sticking with arlo, but i may try the 4k model, simply for higher quality zoom.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Camera Randomly Records

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Arlo to protect my home for years. I decided to disable it due to random recordings and battery drain. Customer service fails to respond, leaving no other option than to disable the system and look into other options. Very disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    arlo essential spotlight camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a different brand and had nothing but troubles with it and returned it and purchased the Arlo Essential Spotlight and LOVE it. No issues setting up and get very clear pictures. Would highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera looks amazing and with all the catalytic converters theft going on this is a must. The best part of it it’s that you get a quality camera for a good price too

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Live could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product. I like the wireless and the Wi-Fi signal picks up great around the house. But the live video could be better. The recorded videos come in clear but live feeds is a bit choppy

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Arlo Essential camera, a great option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 Arlo Pro cameras and just added 2 Essential Spotlight cameras. Setup was easy they worked with the original app right out of the box, I didn't have to re-configure anything. 2 thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality, day and night, is amazing. The pricing is respectable and competitive, especially for what comes out of the box. Audio is excellent quality as well. If you want a great DIY system, Arlo is the way to go.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Batteries are Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. The batteries are shot after about a year of having. The cost to replace the batteries is more than it’s worth especially if they only last a year.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy Setup / Clear Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older base model ( VMB 4000 ) and the setup was extremely easy and the picture and video quality is great. I’ve owned other cameras in the past and this is the best I’ve seen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good security camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality on this camera is excellent. Has a wide field on vision and is very sensitive to motion. The app and cameras were easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High quality images

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint about this spotlight camera is that the spotlight doesn't illuminate very far. I get little human traffic but lots of deer and a few other critters. I enjoy seeing the captures of them, but the camera appears to be sensitive enough to see them in almost total darkness, which is what I see.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Notifications are delayed, you’ll get a notification about 10 mins after someone breaks in your house. I had someone steal a package off my front porch, it didn’t pop up as a person detected instead I got a notification of a car detected. So a person walks to my front door, steals a package and Arlo detects it as a car?! Tried reaching out to Arlo and all they can say it’s your internet. It’s definitely not my internet, it’s Arlo camera and services. $20 a month for useless service.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Michael,

      Thank you for your review. Please read the following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.

      For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Rated 5 out of 5 stars

    Very good camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a blink system before moving to Arlo. Arlo offers many more features over blink. With blink you need the sync module to connect the cameras. With this camera, there is not a separate module, the camera connects directly to WiFi. The spotlight feature being built in is one less addon needing to be purchased. Arlo offers a web portal in addition to a mobile app for monitoring your cameras. You can also share camera access with others without giving them your login information like blink. Overall extremely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup and peace of mind when leaving my home.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Best bang for your buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution and sound is great. the motion detectors pick up even the slightest movement and I love that it knows the difference between a person and my pet or even packages! Definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Sleek and compact. I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is much better that my last one. It picks up more movement and activates quicker. I barely got a view of the person walking up previously. I'm happy with this one.

    I would recommend this to a friend